The Latest
BWH Hotels Announces Partnership With United Soccer League
PHOENIX, Arizona—BWH Hotels (BWH) and the United Soccer League (USL) announced a partnership that will provide travel benefits and enhanced experiences for USL clubs,...
Spring Break Strategies: How Real-Time Analytics Can Enhance the Guest Journey
Spring break is a critical time for the hospitality industry, bringing both excitement and operational challenges. As hotels are currently in the mix of...
Unifocus Introduces Inventory Tool to Help Hotels Automate Tracking and Management of Supplies
DALLAS, Texas—Unifocus announced Inventory, a new module designed to help hotels track reusable items, oversee supplies for preventive maintenance, and gain clear insight into...
This Week’s Comings & Goings
Maestro PMS announced that Warren Dehan will step down as president and transition immediately to an advisory role. While stepping back from daily operations,...
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Operations
Conscientious About Cosmetics: Ensuring Bathroom Amenities Are Not Left Out of the Sustainability Program
Nearly all guests will use hotel bathroom amenities during their stay, and the products the hotel operator procures in that area send an implicit...
5 Best Practices for an Ideal Franchisor–Franchisee Relationship
As the EVP of franchise operations for My Place Hotels, a leading hotel franchise company, I’ve learned that the franchisor–franchisee relationship is key to...
On Point: Today’s Point-of-Sale Systems Afford Numerous Advantages to Hoteliers and Guests
Like many parts of the guest journey, the sales transaction has been digitized to enhance convenience for customers. The point-of-sale (POS) system not only...
Ask Anthony: The Benefits of American Hotel Lodging Certifications
What are the benefits of American hotel lodging certifications for professionals in the hospitality industry?
First, I’d like to congratulate the new president of AHLA,...
Cvent Supplier Network Group Sourcing Volume Sets New Record
TYSONS, Virginia—Cvent announced that group sourcing volume through the Cvent Supplier Network (CSN) set a new record high in 2024, surpassing pre-pandemic numbers for...