The Latest
5 Best Practices for an Ideal Franchisor–Franchisee Relationship
As the EVP of franchise operations for My Place Hotels, a leading hotel franchise company, I’ve learned that the franchisor–franchisee relationship is key to...
InterContinental Indianapolis Opens Following Property Redevelopment
InterContinental Hotels & Resorts, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, has opened its newest property, InterContinental Indianapolis. Located in the...
CoStar: U.S. Hotel Industry Reports Mixed Yearly Comparisons
ARLINGTON, Virginia—The U.S. hotel industry reported mixed year-over-year comparisons, according to CoStar’s latest data through Feb. 22, 2025.
U.S. Hotel PerformanceFebruary 16-22, 2025Percentage change from...
Westgate Resorts Signs Agreement to Purchase Vacation Ownership Sales
ORLANDO, Florida—Westgate Resorts announced that it has signed a definitive agreement to purchase Bellevue, Washington-based Vacation Ownership Sales (VOS), which has the management and...
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Operations
On Point: Today’s Point-of-Sale Systems Afford Numerous Advantages to Hoteliers and Guests
Like many parts of the guest journey, the sales transaction has been digitized to enhance convenience for customers. The point-of-sale (POS) system not only...
Ask Anthony: The Benefits of American Hotel Lodging Certifications
What are the benefits of American hotel lodging certifications for professionals in the hospitality industry?
First, I’d like to congratulate the new president of AHLA,...
Cvent Supplier Network Group Sourcing Volume Sets New Record
TYSONS, Virginia—Cvent announced that group sourcing volume through the Cvent Supplier Network (CSN) set a new record high in 2024, surpassing pre-pandemic numbers for...
Cendyn and Amadeus Index Shows Highest Overall Rating in Four Quarters
AUSTIN, Texas—Cendyn and Amadeus released metrics from the companies’ Hospitality Group and Business Performance Index. The Q4 2024 Index shows an overall health metric...
5 Insights Into Housekeeper Preferences and Psychology
The expected increase in demand for hotel rooms in 2025 is a good news/bad news story for many hoteliers. Everyone’s happy with higher occupancy,...