The Latest

BWH Hotels

BWH Hotels Announces Partnership With United Soccer League

PHOENIX, Arizona—BWH Hotels (BWH) and the United Soccer League (USL) announced a partnership that will provide travel benefits and enhanced experiences for USL clubs,...
spring

Spring Break Strategies: How Real-Time Analytics Can Enhance the Guest Journey

Spring break is a critical time for the hospitality industry, bringing both excitement and operational challenges. As hotels are currently in the mix of...

Unifocus Introduces Inventory Tool to Help Hotels Automate Tracking and Management of Supplies

DALLAS, Texas—Unifocus announced Inventory, a new module designed to help hotels track reusable items, oversee supplies for preventive maintenance, and gain clear insight into...
Comings & goings

This Week’s Comings & Goings

Maestro PMS announced that Warren Dehan will step down as president and transition immediately to an advisory role. While stepping back from daily operations,...

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Openings

Operations

bathroom amenities

Conscientious About Cosmetics: Ensuring Bathroom Amenities Are Not Left Out of the Sustainability Program

Nearly all guests will use hotel bathroom amenities during their stay, and the products the hotel operator procures in that area send an implicit...
franchisor-franchisee relationship

5 Best Practices for an Ideal Franchisor–Franchisee Relationship

As the EVP of franchise operations for My Place Hotels, a leading hotel franchise company, I’ve learned that the franchisor–franchisee relationship is key to...
point-of-sales

On Point: Today’s Point-of-Sale Systems Afford Numerous Advantages to Hoteliers and Guests

Like many parts of the guest journey, the sales transaction has been digitized to enhance convenience for customers. The point-of-sale (POS) system not only...
Anthony Melchiorri

Ask Anthony: The Benefits of American Hotel Lodging Certifications

What are the benefits of American hotel lodging certifications for professionals in the hospitality industry? First, I’d like to congratulate the new president of AHLA,...

Cvent Supplier Network Group Sourcing Volume Sets New Record

TYSONS, Virginia—Cvent announced that group sourcing volume through the Cvent Supplier Network (CSN) set a new record high in 2024, surpassing pre-pandemic numbers for...
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stayapt suites

stayAPT Suites Signs Franchise Agreement With Destiny Partners for Five New Locations

MATTHEWS, North Carolina—stayAPT Suites announced the signing of a multi-location franchise agreement with Destiny Partners, LLC/Destiny Hospitality, LLC. This partnership will bring five new...
50th premier suites hotel

Extended Stay America Opens 50th Premier Suites Hotel

CHARLOTTE, North Carolina—Extended Stay America announced the opening of the 50th Extended Stay America Premier Suites hotel in Schertz, Texas. This marks a milestone...

Entertainment Expectations: Leading In-Room TV Providers Analyze the Latest Guest Preferences

The world of guestroom entertainment has grown increasingly sophisticated since the days when linear TV was the only offering, and the evolution has been...