Meeting Guests’ Entertainment Viewing Expectations

Providing the best possible viewing experience is no longer a “perk”—it’s a necessity, one that can make an enormous difference in guest satisfaction, loyalty,...
Hotel doorman is welcoming in a mature couple for a weekend break.

The Room Key: Improving a Hotel’s First Impression

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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Three Things to Know About Meeting Rising Guest Expectations

The guest experience of staying in a hotel has changed in profound ways over the past two decades—from how they find and book a...

Technology Designed with Hospitality in Mind

It’s a new era in guest entertainment. Guests want better entertainment and they want it now. But as a hotel operator, you have limitations:...

The Room Key: Choosing a New Property Management System

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
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Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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