Meeting Guests’ Entertainment Viewing Expectations
Providing the best possible viewing experience is no longer a “perk”—it’s a necessity, one that can make an enormous difference in guest satisfaction, loyalty,...
The Room Key: Improving a Hotel’s First Impression
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
Three Things to Know About Meeting Rising Guest Expectations
The guest experience of staying in a hotel has changed in profound ways over the past two decades—from how they find and book a...
Technology Designed with Hospitality in Mind
It’s a new era in guest entertainment. Guests want better entertainment and they want it now. But as a hotel operator, you have limitations:...
The Room Key: Choosing a New Property Management System
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
