Ellen Meyer
2020 Vision
Incoming Chairman of the Board of Directors of the American Hotel & Lodging Association (AHLA) Jon Bortz is founder, chairman, and chief executive officer of Pebblebrook Hotel Trust, a multi-tenant, multi-operator real estate investment...
Time for a Change: Behind McKibbon Places’ Launch and New High-Tech Headquarters
Founded in 1926, McKibbon Hospitality, which owns, develops, manages, and renovates hotels, has evolved over the years to accommodate its guests, clients, and team members, and otherwise keep up with the times. Among these...
How Accor’s New Loyalty Program Caters to Evolving Preferences
So, what could be new in loyalty programs? That’s what LODGING wanted to know in speaking to Jeff Doane, senior vice president, sales and marketing, North and Central America at AccorHotels about the rollout...
Checking in With Susan Santiago of Hyatt Hotels
Susan Santiago, senior vice president of operations, Miraval Resorts, Americas, for Hyatt, trained for a career in childhood education, but a family tragedy turned her life upside down and toward what she realized was...
Jeff Wagoner Is Leading a Storied Beach Brand Into the Future
Closing in on his second year as president and chief executive officer of Outrigger Hospitality Group, LODGING’s 2019 Person of the Year, Jeff Wagoner, looks back on the 40 years that led to this...
