Four people wearing face masks meet in-person while social distancing

Knowland Releases 2020 Meeting Planner Survey Data

ARLINGTON, Va. — Knowland, provider of meeting and events analytics, and ConferenceDirect, a full service in-person, virtual, and hybrid meeting solution company, recently released...
Earlier this year, The Hotel at the University of Maryland and its managing company, Southern Management Corporation, launched digital solutions to provide clients with tools to virtually experience and interact with its properties and event spaces. Earlier this year, The Hotel at the University of Maryland and its managing company, Southern Management Corporation, launched digital solutions to provide clients with tools to virtually experience and interact with its properties and event spaces. 

Southern Management Unveils Program to Safely Hold Events

VIENNA, Va. — Southern Management Companies and its Hotel Division recently announced the launch of EVENT Strong, a comprehensive health and safety program that...
person holding a fist over a hotel front-desk bell

On-Property De-escalation: Guidelines for Dealing With Agitated Guests


The vast majority of risks to hotel security are posed by unruly guests or patrons of the hotel bar who have had one too...
Hanne Dittler

Much More Than Changing Sheets: Hanne Dittler Helped Hotel Housekeeping Evolve

For much of the hotel industry’s history, the story of women employed in hotels was one of low pay, second-class status, and no real...
A disposable paper coffee cup sits on a wooden table

Less Is More: New Guestroom Protocols for a New Norm

Travelers have always placed guestroom cleanliness at the forefront of their lodging priorities. For this very reason, most hotel brands have developed detailed guestroom...

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(From the top left) Chip Rogers, AHLA president and CEO, moderates the “View from the Top” panel with Justin Knight, CEO, Apple Hospitality REIT; Dave Johnson, executive chairman, Aimbridge Hospitality; Biran Patel, chairman, AAHOA; Heather McCrory, CEO, North and Central America, Accor; and Geoff Ballotti, president and CEO, Wyndham Hotels & Resorts.

Industry Leaders Share Recovery Outlook During ‘View From the Top’ Webinar

Hotel industry leaders came together virtually on Thursday, January 14, 2021, during The Lodging Conference and HVS's "View from the Top" webinar to share...
Moxy Austin-University

Moxy Austin-University Debuts as Brand’s First Texas Location

AUSTIN, Texas — Moxy Austin-University recently opened as the first Moxy hotel in Texas and the brand's 22nd location in the United States. Located...
youtip

youtip Allows Hotel Guests to Tip Digitally Without Cash or an App

CHICAGO — A new digital tipping solution, youtip, has entered the hospitality scene to provide a contactless, cashless, and “appless” enterprise system for digital...