Identifying the “Shadow Guest”
Identifying the “shadow guest”—or the unknown guest—presents an opportunity for digital marketers to increase their contact list for future retargeting. Touchpoints and technology can...
The Room Key: Getting the Most From Your Hotel’s Distribution Mix
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
More Than a Drop in the Bucket: Conserving Water With Low-Flow Showerheads
In the quest to make their properties more eco-friendly, hoteliers are always looking for ways to operate more sustainably—without impacting the guest experience. Many...
MGM Resorts and Major League Baseball Form Partnership
NEW YORK—Major League Baseball (MLB) and MGM Resorts International have formed an all-inclusive partnership agreement that combines the MLB brand with MGM Resorts and...
Three Ways To Improve Air Quality in Hotels
Due to their size—and the sheer number of factors at play—it can be a struggle for hotels to maintain high air quality throughout the...
Supply Line: Nine In-Room Amenities
In-room Libations
Plum for Hotels is an automatic wine dispenser for hotel guestrooms that serves guests one glass at a time. Plum integrates with property management systems,...
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Space Travel Company Orion Span Launches Crowdfunding Campaign
HOUSTON—Orion Span, the space tourism company designing a luxury space hotel, announced a crowdfunding campaign for investors interested in the space tourism race. The campaign...
Five F&B Venue Trends Hotels Can Expect to See in 2019
Following trends can be complicated, especially in the hospitality market with countless brands and varying levels of service choices. With that said, one group...
How Soft Brands Stack Up
The number of soft-branded hotels has risen dramatically over the last decade, growing from just two brands and 22 properties in 2010 to 12...
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