approach to labor costs

Cost Control: Hotels Continue Adjusting Approach to Labor Costs

The pandemic has affected all aspects of hotel operations, including cost allocation and staffing practices. With labor remaining a moving target for the industry,...
guestroom use strategy

Good Housekeeping: Developing a Rotational Guestroom Use Strategy

Hotels typically do not run full occupancy daily. A unified strategy between the housekeeping department and the front office can stratify which guestrooms should...
department costs

Trends in Rooms Department Costs: A Study in Fixed and Variable Expenses

During 2020, most U.S. hotel operators limited or eliminated cleaning stayover rooms and serving complimentary breakfast and/or evening cocktail receptions to reduce contact between...
servicing accessible rooms

Servicing Accessible Rooms

The housekeeping department plays an important role in helping to ensure that a hotel is able to accommodate guests with disabilities. Too often, impediments...
Housekeeping

HotStats: The Future of Housekeeping

Hotels struggled to remain profitable in 2020, and breaking even was considered positive. In order to stay in business, many hotels cut services where...
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Budget season

Revenue Insight Leaders: Turning Data Into Compelling Stories

Hotel revenue managers face increasing expectations to drive outcomes through true data-based decision-making. The pandemic supercharged these expectations. Influencing outcomes requires process and intent...
Women stands at a podium and addresses audience

Island Hospitality President and COO Gregg Forde on the Commitment to Promoting Women

When Island Hospitality Management announced its promotions of Kate Bleakley to vice president of operations of its WaterWalk Division in December and then of...

LivAway Suites Arranges Debt Financing for First National Locations

SALT LAKE CITY, Utah — LivAway Suites, a new economy extended-stay concept, has arranged $85 million in debt financing through Keystone National Group for...
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