Trends in Rooms Department Costs: A Study in Fixed and Variable Expenses
During 2020, most U.S. hotel operators limited or eliminated cleaning stayover rooms and serving complimentary breakfast and/or evening cocktail receptions to reduce contact between...
Servicing Accessible Rooms
The housekeeping department plays an important role in helping to ensure that a hotel is able to accommodate guests with disabilities. Too often, impediments...
HotStats: The Future of Housekeeping
Hotels struggled to remain profitable in 2020, and breaking even was considered positive. In order to stay in business, many hotels cut services where...
UV-C Technology Can Keep Hotels Clean Amid the COVID-19 Pandemic
Hotels around the world are reopening after months of being closed. And as they do, they are more focused on cleaning and disinfecting than...
Check It or Remove It: The Two Absolute Minimum Requirements for Room Attendants
Housekeeping standards for cleaning guestrooms often vary amongst brands and franchisors. Luxury brands require housekeepers to perform more meticulous cleaning due to more elegant...