guestroom cleaning protocol

The New Guestroom Cleaning Protocol

As hotels continue to struggle to fully staff their housekeeping departments in a post-COVID environment, many properties are opting to offer guestroom cleaning only...
housekeeping

The Road Back: Ensuring Housekeeping Operations Meet Renewed Expectations

Among the pandemic’s more manageable impacts on hotel operations was the immediate need to retrain housekeeping staff on sanitation practices. Dan Paola, VP of...
approach to labor costs

Cost Control: Hotels Continue Adjusting Approach to Labor Costs

The pandemic has affected all aspects of hotel operations, including cost allocation and staffing practices. With labor remaining a moving target for the industry,...
guestroom use strategy

Good Housekeeping: Developing a Rotational Guestroom Use Strategy

Hotels typically do not run full occupancy daily. A unified strategy between the housekeeping department and the front office can stratify which guestrooms should...
department costs

Trends in Rooms Department Costs: A Study in Fixed and Variable Expenses

During 2020, most U.S. hotel operators limited or eliminated cleaning stayover rooms and serving complimentary breakfast and/or evening cocktail receptions to reduce contact between...
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Brooklyn Bridge New York City

Paving the Way for an Even Stronger Recovery: Leaders Call for More Governmental Support...

LODGING is LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. The revitalized travel industry, both domestic and international,...

STR, TE Update 2023 U.S. Hotel Forecast ADR and RevPAR Projections

NEW YORK—STR and Tourism Economics upgraded the 2023 U.S. hotel forecast at the 45th Annual NYU International Hospitality Industry Investment Conference. While top-line performance...

Rockbridge ‘Ready’ For Lifestyle Growth With New Brand 

Longtime Rockbridge CEO Jim Merkel recently spoke about how the company he co-founded in 1999 has evolved over the decades. As such, he reflected...
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