6 Advantages to Implementing an E-tipping Solution
When it comes to hoteliers adopting e-tipping, 2023 saw “lots of potential energy, but very little kinetic energy,” as Russ Lemmer, CEO of Austin,...
How Do You Know When Your Housekeepers Are in Duress?
For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of...
Room Attendant Oversights That Really Irritate Guests
As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often...
Quick-Check Safety and Security Items in Guestrooms
When it comes to servicing guestrooms, housekeepers must observe and report any deficiencies that may compromise guest safety and security. Following are several “quick...
Staying Vigilant: Housekeeping’s Role in Creating a Bed Bug-Free Haven
In the hospitality industry, maintaining a clean and comfortable environment for guests is extremely important. However, one persistent challenge that can mar the reputation...
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Marriott International Announces Agreements to Bring Three Brands to Calgary
Marriott International, Inc. and Truman announced plans to open three hotels in Calgary, including W Calgary, JW Marriott Calgary, and an Autograph Collection Hotel...
Extended Stay Lodging Association and Kalibri Announce Third Regional ExStay Workshop
WASHINGTON—The Extended Stay Lodging Association (ESLA) and Kalibri announced the third quarterly event in their ExStay Workshop series, scheduled for July 30, 2025, in...
Canopy by Hilton Debuts in Nashville, Tennessee
NASHVILLE, Tennessee—Hilton lifestyle brand Canopy by Hilton has debuted in Nashville with the opening of Canopy by Hilton Nashville The Gulch. The hotel includes...
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