Cost Control: Hotels Continue Adjusting Approach to Labor Costs
The pandemic has affected all aspects of hotel operations, including cost allocation and staffing practices. With labor remaining a moving target for the industry,...
Good Housekeeping: Developing a Rotational Guestroom Use Strategy
Hotels typically do not run full occupancy daily. A unified strategy between the housekeeping department and the front office can stratify which guestrooms should...
Trends in Rooms Department Costs: A Study in Fixed and Variable Expenses
During 2020, most U.S. hotel operators limited or eliminated cleaning stayover rooms and serving complimentary breakfast and/or evening cocktail receptions to reduce contact between...
Servicing Accessible Rooms
The housekeeping department plays an important role in helping to ensure that a hotel is able to accommodate guests with disabilities. Too often, impediments...
HotStats: The Future of Housekeeping
Hotels struggled to remain profitable in 2020, and breaking even was considered positive. In order to stay in business, many hotels cut services where...
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Revenue Insight Leaders: Turning Data Into Compelling Stories
Hotel revenue managers face increasing expectations to drive outcomes through true data-based decision-making. The pandemic supercharged these expectations. Influencing outcomes requires process and intent...
Island Hospitality President and COO Gregg Forde on the Commitment to Promoting Women
When Island Hospitality Management announced its promotions of Kate Bleakley to vice president of operations of its WaterWalk Division in December and then of...
LivAway Suites Arranges Debt Financing for First National Locations
SALT LAKE CITY, Utah — LivAway Suites, a new economy extended-stay concept, has arranged $85 million in debt financing through Keystone National Group for...
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