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Journey Launches AI-Powered Loyalty Platform

NEW YORK, NY—Journey, a new loyalty platform designed specifically for independent hospitality operators, officially launched. The platform is tailored for boutique hotels, luxury resorts,...

Duetto and The Hotels Network Announce Strategic Partnership

SAN FRANCISCO, California—Duetto and The Hotels Network (THN), a Lighthouse company, announced a strategic partnership that enables hoteliers to boost direct bookings and optimize...
FD-Handbook

6 Best Practices for Efficient and Secure WiFi Service

Fast, reliable, and secure WiFi connectivity is essential to guest satisfaction at hotels of all types and chain scales, and there are many aspects...

Powerful Platforms: Energy Management Systems That Offer Robust Analytics While Streamlining Installation

Refining energy management technology to help reduce usage and expenses will always be a priority for the hospitality industry, and the impetus is especially...
OM Lede

Mission Control: Evolving Property Management Systems Take Hotel Operations to New Heights

Guests expect personalized, efficient service, frontline hotel teams expect to have the bandwidth to deliver that service and succeed in their jobs, and managers...
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Isaac Hicks Pyramid Global Hospitality

New Pyramid Global Hospitality COO Continues Focus on Big Data to Benefit Owners

Pyramid Global Hospitality Chief Operating Officer Eric Habermann retired in April following seven years with the company and a nearly 40-year career in hospitality....
Grand Hyatt Kauai Resort & Spa

Grand Hyatt Kauai Resort & Spa Launches Scholarship Program

Grand Hyatt Kauai Resort & Spa, a 605-room resort, announced the launch of a scholarship program to support the continued education of its colleagues...
Conrad Orlando

Hilton Surpasses 500 Hotels in Florida

MCLEAN, Virginia, and MIAMI, Florida—Hilton announced a major milestone as the company surpassed 500 open hotels across Florida. This growth was fueled in part...
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