The Latest
Three Tips for Advancing a Career in Hotels
Given that Hotel Equities Chief Development Officer Joe Reardon wasn’t even aware that there was such thing as “the hotel business” when he became...
Little Palm Island to Reopen Following Hurricane Irma Closure
LITTLE TORCH KEY, Fla. — Little Palm Island Resort & Spa—part of the Noble House Hotels & Resorts collection—will officially begin welcoming guests on...
The Gerber Group Sets a New Course for Food and Beverage
Scott Gerber, principal and CEO of the Gerber Group, has done something many thought was impossible: He got New Yorkers excited about going to...
IHG Launches In-Room Digital Experience: IHG Studio
ATLANTA — IHG (InterContinental Hotels Group) has launched IHG Studio, a new digital in-room guest entertainment solution. IHG Studio allows guests to connect and...
Video
Operations
Best Practices for Growing Direct Booking Revenue
Digital marketing has been around for more than 20 years, yet it still feels very disruptive, and for most organizations, is under-delivering on its...
What Meeting Planners Want
Unique experiences and award-winning restaurants are the shiny new penny in the meetings-and-events industry. However, what meeting planners really want are the basics.
Based on...
Ask Anthony: Three Questions for Marriott’s Manny Rappenecker
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...
Five Layers of Protection for Hotels Operating Shuttle Services
In recent years, data analyzed by the National Traffic Highway Safety Administration highlights the risks involved for hotels that operate a shuttle service. Many...
Why Wellness Tourism Should Be Part of a Destination’s Marketing Strategy
Wellness has many dimensions—physical, mental, holistic—and means something different to everyone. Regardless of how wellness takes root, it’s becoming more of a focus in...