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Holiday travel - AAA

A Record 112.5 Million Will Travel This Holiday Season, Says AAA

ORLANDO, Fla.—AAA forecasts that more than one-third of Americans will travel this holiday season. The record-breaking 112.5 million travelers taking to the nation's runways,...
Comings and Goings

This Week’s Comings & Goings

Ken Ishiguro is the new vice president of design and construction for Auberge Resorts Collection, where he will help grow the company globally. Ishiguro...
Dual-Branded Hampton Inn & Suites and Homewood Suites Teaneck NJ

Dual-Branded Hotels: Beware Expectations of Significant Operating Efficiencies

For the past four years, the opening of dual-branded properties has been very popular among hotel developers. The perceived benefits of building a property...
Mainsail - Oakwood apartment

Mainsail Expands Franchise Agreement with Oakwood

TAMPA, Fla.—Mainsail Lodging & Development, a Tampa-based hospitality company, recently announced it is expanding its franchise agreement with Oakwood to exclusively manage the Georgia...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Mountain Lake Lodge

Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback

Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...

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Social media

Social Media Hits and Misses

Social media connects our world, providing travelers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single...
Gen Z travelers

Study Reveals How Marketers Can Cater To Gen Z Travelers

Bellevue, Wash.—New findings from Expedia Group Media Solutions, the advertising arm of Expedia Group, illustrate the behaviors, attitudes, and influences of younger travelers around the...
Shadow Guest

Identifying the “Shadow Guest”

Identifying the “shadow guest”—or the unknown guest—presents an opportunity for digital marketers to increase their contact list for future retargeting. Touchpoints and technology can...
Distribution

The Room Key: Getting the Most From Your Hotel’s Distribution Mix

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
Low-flow showerhead

More Than a Drop in the Bucket: Conserving Water With Low-Flow Showerheads

In the quest to make their properties more eco-friendly, hoteliers are always looking for ways to operate more sustainably—without impacting the guest experience. Many...
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