The Latest

February 2021

U.S. Weekly Hotel Occupancy Hits Highest Level Since Late October

HENDERSONVILLE, Tennessee—U.S. weekly hotel occupancy reached its highest level since late October during the week of February 14-20, 2021, according to STR's latest data. U.S....
Wyndham Rewards has added more than 15,000 new vacation rentals to its global redemption portfolio through an expanded relationship with Vacasa, North America’s leading vacation rental platform.

Wyndham Rewards Grows Redemption Portfolio in Partnership with Vacasa

PARSIPPANY, N.J. — Wyndham Rewards today announced the addition of more than 15,000 new vacation rentals to its global redemption portfolio through an expanded...
Comings and goings

This Week’s Comings and Goings

The Asian American Hotel Owners Association (AAHOA) has named Michael Forrest vice president of franchise relations and Ashli Johnson vice president of education. Forrest...
Kinley Cincinnati Downtown

Check Out: The Lobby at Kinley Cincinnati Downtown

In a historic, adaptive-reuse building in the Over-the-Rhine neighborhood of Cincinnati, Ohio, is Kinley Cincinnati Downtown, a lifestyle and boutique hotel that conveys the...
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Openings

Operations

Hotel front-desk staff member checking in a guest while wearing a face mask

Getting the Most Value Out of Every Guest Booking and Stay

In what is sure to be another year of change, hoteliers have to consider new ways to maximize guest value across all available revenue...
Accor All Connect hybrid meetings concept

Accor Launches Hybrid Meeting Concept Powered by Microsoft Teams: All Connect

PARIS – Accor announced it is collaborating with Microsoft to launch All Connect, a new hybrid meetings concept supported by Microsoft Teams. This new...
Payment security concept

Three Things Hoteliers Should Know About Unjustified Chargebacks

Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to...
Two people sit at a conference table waving at three people attending virtually visible on a screen at a hybrid meeting

Knowland Reports Rise in January Meetings and Events Volume

ARLINGTON, Va. — U.S. monthly meetings and events volume increased 7.3 percent in January 2021 over the previous month, according to the latest data...
Woman wearing a face mask holding a phone

How a Next-Gen PMS Can Help Accelerate Recovery in 2021

2020 has completely disrupted the global hotel industry. From rapid cancellations to the adoption of new safety protocols, hotels have pivoted their operations to...
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Arne Sorenson

Marriott Announces Passing of Arne Sorenson

BETHESDA, Md. — Marriott International today announced the unexpected passing of Arne M. Sorenson, president and CEO, on February 15, 2021. In May 2019, the...
Mark Hoplamazian

Strengthening the Industry

COVID-19’s devastating effect on hoteliers cannot be overstated, and the hotel industry is in a much different place at the start of 2021 than...
Loyal Duke Lodge, Salida, Colorado — IMPRINT Hospitality

Life House Acquires IMPRINT Hospitality’s Management Portfolio

DENVER — Life House, a tech-enabled brand and management company, has acquired the management contracts of IMPRINT Hospitality's independent hotel portfolio, which comprises an...
Duetto Pulse Report bookings / booking hotel online

Bookings Rise Modestly in January but Big Picture Remains Bleak

The latest edition of Duetto’s Pulse Report, which tracked data for January 2021, shows that most markets across the United States and Canada continue...
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