Dennis Nessler
Hotels Provide Refuge for Displaced Los Angeles Residents in Wake of Wildfires
Los Angeles area hotels have been thrust into the spotlight and become critical places of refuge as four major wildfires rage on and continue to wreak havoc in Southern California. As of this morning,...
Progress on the Labor Front: Creating an Environment that Retains ‘the Right People’
Remington Hospitality CEO Sloan Dean said although staffing continues to be a challenge, it has eased in some ways: “We now have fewer open jobs, and wage growth has cooled from about 8 percent...
Staffing for Great Service: Training, Technology Drive Better Performance for F&B Associates
There’s no doubt that the pandemic took its toll on the hospitality workforce with many employees leaving the industry forever, but perhaps no segment was impacted in a bigger way than food & beverage.
In...
Embrace Daily Challenges: Sonesta’s Murray on the Appeal of the Hospitality Business
As president/CEO of a mega-brand company, Sonesta International Hotels Corporation's John Murray is faced with plenty of challenges on a daily basis, but as he points out, that’s not unlike the business of running...
Atypical Approach: CEO Murray Sets Up Sonesta for Growth With Unique Franchising Formula
For Sonesta International Hotels Corporation, 2024 has been a year of significant progress, ranging from robust distribution growth throughout its multi-brand portfolio to the debut of a unified loyalty program to encompass all its...