Joanne Montgomery

Joanne Montgomery: Providing Shelter for Essential Workers

Joanne Montgomery started working for G6 Hospitality 13 years ago as a housekeeper at a Motel 6. She quickly recognized the potential of a...
Carlotta Williams

Carlotta Williams: Saving a Life During a Global Pandemic

Carlotta Williams is a front desk agent and night auditor who works at two properties in the Nashville area, the Quality Inn Nashville Downtown...
Yaniery Arroyo Familia

Yaniery Arroyo Familia: Putting Guests First During an Unprecedented Year

Yaniery Arroyo Familia, general manager at the Extended Stay America (ESA) Boca Raton in Boca Raton, Fla., began her hospitality career as a housekeeper....
Laura Moskwa

Laura Moskwa: The Challenges and Rewards of Innkeeping in a Topsy-Turvy Time

Although she was originally from New Jersey, Laura Moskwa and her husband Tony, who now own the Bradley Inn in New Harbor, Maine, had...
Calder Barnard

Calder Barnard: Keeping a Cool Head During Wildfire Season

The pandemic wasn’t the only catastrophe people have had to endure this year—natural disasters have also had a devastating impact in different parts of...

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COVID-19 vaccine

More Than 50,000 Hotels Offered as Vaccine Administration Sites

On Thursday, the American Hotel & Lodging Association (AHLA) sent a letter to the Biden Administration transition team, the Centers for Disease Control and...
Meeting attendees wear face masks

Knowland Releases U.S. Meetings and Events Data for December

ARLINGTON, Va. — December U.S. monthly meetings and events volume decreased 39 percent over the previous month, according to the latest data from Knowland,...
A woman watches TV in a hotel room

TV Viewership Increases 49.3 Percent in Occupied Hotel Rooms During Pandemic

PLANO, Texas — U.S. technology provider Enseo recently released a whitepaper analyzing guest television viewership during the COVID-19 pandemic, revealing a 49.3 percent increase...