Snow King Resort

Investing in Human Capital Is Essential for a Successful Hotel

In the hotel industry, investment can mean many things. Financial transactions like the purchase of a property or a brand-mandated PIP are typically top-of-mind,...
Selene Gabriela Gonzalez

AHLEF Scholarship Winner Selene Gonzalez on Discovering a Love of Hospitality

Selene Gabriela Gonzalez didn’t always know that she wanted to make a living in hospitality. A recent recipient of the AMEX, Ecolab, Handlery Hotels,...
ForWard Conference

Advancing Women Across All Levels of Hospitality: Highlights From AHLA’s Second Annual ForWard Conference

More than 270 hospitality professionals gathered in Chicago last week to discuss how women can advance their personal careers and those of women across...
John Davison

Four Seasons Names John Davison as President and CEO

Four Seasons Hotels and Resorts today announced that its board of directors has named John Davison as president and CEO, effective immediately. Davison, a...
Vail Ross

STR’s Vail Ross on Standing Up for Women and Diversity

In her role today, Vail Ross, STR's senior vice president of global business development and marketing, is responsible for the coordination, functional management, and...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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