Employee Retention Means Benefits Done Right
“So much of employee retention is driven by effective leadership and company culture.” According to the common wisdom of today, this goes without saying. However,...
AHLA Hosts Inaugural ForWard Conference on Women Advancing Hospitality
Last week, about 200 women and a handful of men gathered at The Kimpton Gray in Chicago for the American Hotel & Lodging Association’s...
This Week’s Comings and Goings
Rob Morgan will facilitate communication between the development and operations teams and lead strategic initiatives as senior vice president of transitions and operations strategy,...
Logan Hotel General Manager JoAnn Wrenn on Paying It Forward
JoAnn Wrenn is the general manager of The Logan Hotel, where she oversees all day-to-day operations of the 391-room address on Logan Square in...
This Week’s Comings and Goings
Hotel Equities (HE) has promoted Joe Reardon to chief development officer from senior vice president of business development and marketing. Reardon joined the firm...
On the Move: This Week’s Comings and Goings
CHMWarnick announced that Craig A. Mason, CHAM, has been named executive vice-president. Mason will establish the company’s Washington, D.C.- metropolitan area office. With more than...
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Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
The Room Key: How To Handle an Angry Guest
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
12 Ways to Increase Hotel Security
Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback
Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...