Toilet Paper

Putting Spare Toilet Paper To Good Use

Some hotel amenities are necessities that guests don’t think twice about—from clean towels to working WiFi. The most basic of these needs is toilet...
Housekeeping

When Guests Forgo Housekeeping, These Hotels Donate To St. Jude Children’s Research Hospital

Staffing shortages—especially in housekeeping—are an industry-wide issue. In 2017, Joe Viglietta, COO of Vista Host Hotel Development & Management, wanted to create a housekeeping...
Bob Alter and Gary Mendell at the Second Annual Shatterproof Hospitality Heroes Reception.

Second Annual Shatterproof Hospitality Heroes Reception at ALIS Raises $635,000 To End Stigma of...

NEW YORK—Senior executives across the hotel industry united last month during ALIS to end the stigma of addiction with Shatterproof. Shatterproof, a national nonprofit organization...
Canopy by Hilton Portland Pearl District

Portland Hotel Forges Hyper-Local Partnerships That Reflect the Spirit of its Community

The revitalized industrial area that is Portland’s Pearl District has, in recent years, given rise to boutiques, art galleries, microbreweries, green spaces, and other...
New York City

Hotel Association of NYC Offers Free Rooms to Furloughed Federal Workers for Emergencies

NEW YORK—In a show of goodwill to thousands of workers affected by the government shutdown, the Hotel Association of New York City announced it...
Diversity and inclusion

Embracing the Dream: A Collaborative Approach To Diversity and Inclusion

The following article originally appeared in the January 2019 issue of LODGING Magazine. This month, as we celebrate what would have been Dr. Martin Luther...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
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