The Woodlands Resort — WorldHotels

Upscale Climb: How the WorldHotels Collection Suits Best Western

As longtime president and CEO of Best Western Hotels & Resorts, David Kong has led the company’s growth to its current global portfolio of...
Bill Wilhelm

R.D. Olson Construction Builds for the Future by Investing in its People

What stood out to Bill Wilhelm, president of R.D. Olson Construction, at the 2019 Americas Lodging Investment Summit (ALIS) was not necessarily the forecasts...
Mark Eacott

Mark Eacott and Alexandra Beggs on Hirsch Bedner Associates’ New Branding Division

English-born architect Mark Eacott is an associate at the hospitality design firm Hirsch Bedner Associates (HBA), where he heads the new branding division called...
A model room at Loews Kansas City Convention Center

Alex Tisch on the Niche Loews Has Found Among Bigger Players

Alex Tisch is chief commercial and business development officer and executive vice president at Loews Hotels & Co, whose portfolio includes a mix of...
Outrigger Waikiki Beach Resort

Toes in the Sand for 70 Years: Outrigger’s Transition To Outrigger Hospitality Group

Since becoming president and CEO of Outrigger Hotels and Resorts last spring, Jeff Wagoner has focused on growing the 70-year-old Hawaii-based company while maintaining...
Todd Hricko Hard Rock

It’s All About the Music: Checking In With Hard Rock’s Todd Hricko

Todd Hricko, Hard Rock International’s senior vice president and head of global hotel development, oversees the development of hotels for the entire brand, which...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
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