Dorothy Dowling Receives Lifetime Achievement Award

PHOENIX — Best Western Hotels & Resorts’ Senior Vice President and Chief Marketing Officer, Dorothy Dowling, has been awarded the Albert E. Koehl Lifetime...
frontline hotel staff

2020 People of the Year: Frontline Hotel Staff

As far as the hotel industry is concerned, the COVID-19 pandemic has been a catastrophe. Hoteliers have had to deal with restricted travel, severely...
Derek Grimaldi

Derek Grimaldi: Digging Deep to Weather Crises as a Team

Looking back on 2020, Derek Grimaldi, CHA, general manager of The H Hotel, a Dolce by Wyndham Hotel in Midland, Mich., repeatedly stressed the...
Joanne Montgomery

Joanne Montgomery: Providing Shelter for Essential Workers

Joanne Montgomery started working for G6 Hospitality 13 years ago as a housekeeper at a Motel 6. She quickly recognized the potential of a...
Carlotta Williams

Carlotta Williams: Saving a Life During a Global Pandemic

Carlotta Williams is a front desk agent and night auditor who works at two properties in the Nashville area, the Quality Inn Nashville Downtown...
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