Shawn Punjwani

A First-Time Hotelier’s Perspective

For more than 30 years, Shawn Punjwani has been a successful businessperson in the Minneapolis area. However, regardless of how well his ventures were...
Super 8 by Wyndham Pennsville, N.J.

The Importance of Personal Connections When Developing Hotels

People who work in the hotel industry are typically no strangers to travel. By their very nature, hotels attract people with a passion for...
Brian Wogernese

Fours Tips for Creating a Successful Company With Staying Power

Brian Wogernese, president and CEO of Cobblestone Hotels, has been in the hotel business for almost 30 years. He was introduced to the industry...
JoAnn Wrenn

Logan Hotel General Manager JoAnn Wrenn on Paying It Forward

JoAnn Wrenn is the general manager of The Logan Hotel, where she oversees all day-to-day operations of the 391-room address on Logan Square in...
The Inside Inn

The Inside Inn Was the World’s Largest Hotel During the 1904 St. Louis World’s...

Ellsworth Statler, the legendary American hotelier, was a visionary who applied late 19th and early 20th century advances in technology and modern business systems...
John Fareed

John Fareed Puts Horwath HTL on the North 
American Map

Like many in the hospitality industry, John 
Fareed was not the first member of his family to be bitten by the hospitality bug. The...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Mountain Lake Lodge

Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback

Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...