AHLA Foundation Announces Free Training, Courses for Hotel Employees
WASHINGTON, D.C. — In an effort to support the 8 million hotel industry employees affected by this unprecedented public health crisis, the American Hotel...
Three Tips for Training New Room Attendants
Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
Marriott’s Human Trafficking Awareness Training Reaches 500,000 Employees
As of this month, Marriott International has trained 500,000 hotel workers to spot the signs of human trafficking in its hotels and how to...
Three Benefits of Mentorship Programs in Hospitality
In the hospitality industry, where personal relationships take the lead, a key connection between the guest and the hotel ensures success and loyalty. This...
How Gamification Can Help Hoteliers Keep Employees Engaged and Improve Their Business
The key to developing a more engaged and skilled staff may be a little fun and games. Instead of simply teaching housekeeping staff what...
