hospitality for hope - free training

AHLA Foundation Announces Free Training, Courses for Hotel Employees

WASHINGTON, D.C. — In an effort to support the 8 million hotel industry employees affected by this unprecedented public health crisis, the American Hotel...
Room Attendants

Three Tips for Training New Room Attendants

Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
Marriott Human Trafficking Training

Marriott’s Human Trafficking Awareness Training Reaches 500,000 Employees

As of this month, Marriott International has trained 500,000 hotel workers to spot the signs of human trafficking in its hotels and how to...

How Gamification Can Help Hoteliers Keep Employees Engaged and Improve Their Business

The key to developing a more engaged and skilled staff may be a little fun and games. Instead of simply teaching housekeeping staff what...
mentorship

Three Benefits of Mentorship Programs in Hospitality

In the hospitality industry, where personal relationships take the lead, a key connection between the guest and the hotel ensures success and loyalty. This...
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