Room Attendants

Three Tips for Training New Room Attendants

Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...

How Gamification Can Help Hoteliers Keep Employees Engaged and Improve Their Business

The key to developing a more engaged and skilled staff may be a little fun and games. Instead of simply teaching housekeeping staff what...
mentorship

Three Benefits of Mentorship Programs in Hospitality

In the hospitality industry, where personal relationships take the lead, a key connection between the guest and the hotel ensures success and loyalty. This...
Housekeeping Times

Hotel Industry Marks Significant Progress Toward 2020 Nationwide Implementation of Safety Devices 

One year after a historic announcement pledging to increase safety and security at America’s hotels, the American Hotel & Lodging Association (AHLA) announced a 230...
Castell Project Year One Class (2017) and Board

Hospitality Leadership Program Gets High Grades From Grads

Peggy Berg is director of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry....
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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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