Marriott’s Voyage Program Wins Top IMPACT Award
BETHESDA, Md.—Marriott International’s Voyage Program received the top award at the 2015 WhatWorks Award Program at Bersin by Deloitte’s annual research conference, IMPACT 2015....
Investing in Human Capital Is Essential for a Successful Hotel
In the hotel industry, investment can mean many things. Financial transactions like the purchase of a property or a brand-mandated PIP are typically top-of-mind,...
Besting Unconscious Bias
There are several well-known laws in the United States meant to prevent blatant discrimination and ensure equal treatment and consideration of individuals under the...
Revised Training Program Highlights Service Strategies for Travelers with Disabilities
Orlando, Fla. — Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements...
AHLEI Debuts Online Leadership Course for Hospitality Managers
Orlando, Florida—Hospitality operations depend on their employees to deliver service that keeps guests coming back, and employee success depends on having trained managers with...
Most Popular
14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...