Building Guest Loyalty in the Digital Age

As the distribution landscape continues to evolve and more guests turn to online and mobile sources to research and book their stays, hotel companies...
Wyndham Grand Clearwater Beach-Wyndham Rewards Auction

Wyndham Launches Rewards Auction Platform

Following its June announcement of a loyalty partnership with Caesars Entertainment, Wyndham is today launching a rewards auction platform to give U.S. Wyndham Rewards...
Josh Lesnick

WorldHotels CEO Josh Lesnick on an Alternative to Soft Brands

Soft-branded properties are designed to appeal to consumer demand for a more unique lodging experience. With the growth of soft brands, independent luxury hotels...

Choice Hotels Teams Up with Delivery.com

ROCKVILLE, Md.—Choice Hotels has launched a program with delivery.com, an on-demand marketplace with more than 12,000 businesses, to allow hotel guests to order delivery...
Marriott Loyalty - Marriott Rewards

Marriott Combines Its Three Loyalty Programs

BETHESDA, Md.—Marriott International has officially unified its three loyalty programs—Marriott Rewards now includes The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG). The company announced...
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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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