Three Ways Hotels Can Deepen Connections With Guests

Sometimes the lodging industry can feel like an epic battle between David (small independent hotels) and Goliath (mega-chains with recognizable logos and uber-deep pockets),...
kids menu

Catering to Kids in Hotel F&B

Frozen mozzarella sticks, store-brand macaroni and cheese, overcooked mini burgers, bland spaghetti with butter — kids' menu items served on nondescript white plates are...
Tourist is visiting at Mong Kok night market in Hong Kong. — localized content

Creating Localized Content That Guests Will Actually Use

Personalized experiences are highly sought after by travelers. In an Epsilon research survey, 87 percent of respondents said they are more likely to do...
general managers

Hotel General Managers Share Three Trends of 2019

North Palm Beach, Fla.—Driftwood Hospitality Management (DHM), a North Palm Beach-based hotel management company that operates 70 hotels throughout the United States and Costa...
Legacy Vacation Resorts - Certified B Corporation

Legacy Vacation Resorts Among the First Hotel Companies To Become a Certified B Corporation

LAKE BUENA VISTA, Fla.—Florida-based Legacy Vacation Resorts (LVR) recently achieved Certified B Corporation status, becoming the first multi-state hotel and vacation ownership company in...
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14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...