Three Things Hoteliers Should Know About Personalizing Guest Experiences
Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience. While on-property happenings are certainly...
Reimagining Travel: Attracting Customers As Demand Shifts
The pandemic forced shifts in the way the world works and travels, presenting significant near-term challenges that unlock opportunities for hospitality businesses to reimagine...
Saving Energy Without Sacrificing Guest Comfort
Guestrooms in economy, mid-range, and luxury hotels must achieve, at minimum, a pleasant guest experience and compliance with the applicable energy codes. Code compliance...
Feedback Loop: How the Hospitality Industry Can Improve Customer Experience Post COVID-19
The hospitality industry may be the industry most heavily affected by COVID-19. People have not traveled; they have hunkered down at home while holiday...
Technology’s Impact on the Future of Business Travel
The COVID-19 pandemic forced companies to forego business travel and embrace virtual meetings, but as travel restrictions ease, the hotel industry is ready to...
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Banyan Tree Management Relaunches as Aperture Hotels
ATLANTA—Officials of the former Banyan Tree Management announced that the company has relaunched as Aperture Hotels. The new company will continue to provide hotel...
The Holman Riverfront Park Hotel, Tapestry Collection by Hilton, Opens
SALEM, Oregon—Hilton announced the opening of the Holman Riverfront Park Hotel, Tapestry Collection by Hilton, in Salem, Oregon. The seven-story hotel, developed by Sturgeon...
Branching Out: CoralTree President Tom Luersen’s Journey From Cutting Grass to Cutting Deals and...
Like many in the hospitality business, CoralTree Hospitality Group President Tom Luersen grew up in the industry. In his case, that formative experience was...
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