Business traveler uses multiple devices in a guestroom

Bandwidth Growth: Preparing for Guests’ Needs and Experiences

The hospitality industry has experienced a tough few years. The pandemic and inflation brought new challenges and guest demands and expenses, and the last...
technology connected

Hyatt Deploys Medallia Zingle Intelligent Messaging Across Global Portfolio

SAN FRANCISCO — Medallia announced that more than 1,000 Hyatt properties will deploy Medallia Zingle's messaging platform. In collaboration with Medallia Zingle, Hyatt guests around...
Booking with laptop

Three Things Hoteliers Should Know About Personalizing Guest Experiences

Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience. While on-property happenings are certainly...
Roat trip, fall travel

Reimagining Travel: Attracting Customers As Demand Shifts

The pandemic forced shifts in the way the world works and travels, presenting significant near-term challenges that unlock opportunities for hospitality businesses to reimagine...
hotel lighting

Saving Energy Without Sacrificing Guest Comfort

Guestrooms in economy, mid-range, and luxury hotels must achieve, at minimum, a pleasant guest experience and compliance with the applicable energy codes. Code compliance...
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Seven Ways Hoteliers Can Foster Better Partnerships With Metting Planners

The meetings and events business continues to draw visitors from around the world to the most desired destinations. The path back seems smoother than...
device monitoring

Enhancing Hospitality Excellence: The Vital Role of Device Monitoring

In the dynamic world of the hospitality industry, where customer satisfaction reigns supreme, every detail counts. From the moment a guest steps foot into...

DiamondRock Hospitality Takes On Leadership Changes

DiamondRock Hospitality Company announced leadership changes and a simplified organizational structure to drive continued business momentum: Jeffrey Donnelly, previously executive vice president and chief financial...
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