Yutta Shelton, Deloitte’s U.S. hospitality sector leader, and Steve Rogers, executive director of Deloitte Insights Consumer Industry Center, discuss Deloitte's Global State of the Consumer Tracker

Three Takeaways From Deloitte’s Research on Summer Travel Spending and Intentions

As the summer travel season coincides with the easing of some stay-at-home orders, people are starting to hit the road once more and plan...
face mask suitcase travel - new norm

How Hotels Can Bounce Back by Accommodating the “New Norm”

The global COVID-19 pandemic hasn't spared hotels in the slightest. As states across the country begin to lift stay-at-home orders, properties can once again...
Contactless Guest Experience

Five Things to Keep in Mind When Creating Contactless Guest Experiences

Because of the COVID-19 pandemic, many hoteliers are researching what it would take to create a contactless guest experience. A contactless hotel experience would...
virtual F&B events - cooking

Hotel Creates Chef-Assisted Virtual F&B Events

Although the Hilton Harrisburg has remained open throughout the COVID-19 pandemic, there are few hotel guests these days, and F&B is restricted to takeout....
woman cooking with computer

Launching Virtual Services in the Time of Self Isolation

As millions of people self-isolate during the COVID-19 crisis, they are searching for ways to connect with experiences and events from the safety of...
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