Kimpton celebrates Chicago Pride in 2018

How Hotels Are Helping Guests Celebrate Pride Month

Later this month, NYC Pride will welcome WorldPride for the first time and recognize the 50th anniversary of the Stonewall Uprising. Since its inception...
Renaissance Los Angeles Airport Hotel

With a New Look, Renaissance Hotels Launches a Global Marketing Campaign

Bethesda, Md.–On the heels of its reimagined global design strategy, Renaissance Hotels, part of Marriott International, this week announced its continued brand evolution with...
guest engagement - gamification

Three Tips for Using Gamification To Engage Guests

A mid-sized hospitality company had a problem—almost no one was liking or clicking on their social media posts. The solution took an out-of-the-box approach:...
Delta Hotels Dallas Allen and Watters Creek Convention Center - bleisure traveler

Taking Care of Bleisure

What’s the difference between a business traveler and a leisure traveler? As the once-strict lines between work and play continue to blur, the answer...
Beers with the GM

Hotel GM Offers a Beer To Build Bonds With Guests

What’s the best way for a guest to get to know a new city? Online reviews by locals and visitors may offer some clues...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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