Three Ways Hotels Can Deepen Connections With Guests
Sometimes the lodging industry can feel like an epic battle between David (small independent hotels) and Goliath (mega-chains with recognizable logos and uber-deep pockets),...
Catering to Kids in Hotel F&B
Frozen mozzarella sticks, store-brand macaroni and cheese, overcooked mini burgers, bland spaghetti with butter — kids' menu items served on nondescript white plates are...
Creating Localized Content That Guests Will Actually Use
Personalized experiences are highly sought after by travelers. In an Epsilon research survey, 87 percent of respondents said they are more likely to do...
Hotel General Managers Share Three Trends of 2019
North Palm Beach, Fla.—Driftwood Hospitality Management (DHM), a North Palm Beach-based hotel management company that operates 70 hotels throughout the United States and Costa...
Legacy Vacation Resorts Among the First Hotel Companies To Become a Certified B Corporation
LAKE BUENA VISTA, Fla.—Florida-based Legacy Vacation Resorts (LVR) recently achieved Certified B Corporation status, becoming the first multi-state hotel and vacation ownership company in...
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14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...