J.D. Power: North American Hotel Guests Want Pre-Pandemic Amenities Back

Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily...
contactless text communications

Aqua-Aston Hospitality Implements Contactless Guest Communications Platform

HONOLULU—Aqua-Aston Hospitality has introduced a text messaging platform at its managed hotels and resorts. The technology streamlines and scales real-time guest communication, allowing guests...
Wellness

Wellness Initiatives Make Hotel Guests More Comfortable to Travel

As many U.S. travelers begin vacationing once more, hotels and hotel companies are implementing health and wellness initiatives and standards to make guests feel...
Wave Resort

Wave Resort Is Shifting Perceptions of the Jersey Shore

Traditionally, the Jersey Shore is known for its boardwalks, arcades, and food stands. But Wave Resort in the Pier Village neighborhood of Long Branch,...
Business traveler uses multiple devices in a guestroom

Technology’s Impact on the Future of Business Travel

The COVID-19 pandemic forced companies to forego business travel and embrace virtual meetings, but as travel restrictions ease, the hotel industry is ready to...
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