Independent Hotel Loyalty Program Makes Big Revenue Difference
PALO ALTO, Calif.—A study published in the Cornell Hospitality Report identifies a substantial increase in spend and stay frequency after a guest enrolled in...
Happy Hour for Kids? Holiday Inn’s Brand Head Explains
For the second year, Holiday Inn is sponsoring a “happy hour” for its youngest guests. As described by Rebecca Indarte, brand head of Holiday...
Hilton Honors and Lyft Form a New Loyalty Partnership
MCLEAN, Va.—This week, Hilton Honors announced a partnership with transportation network Lyft. The new program will now allow more than 89 million Hilton Honors...
Launching Virtual Services in the Time of Self Isolation
As millions of people self-isolate during the COVID-19 crisis, they are searching for ways to connect with experiences and events from the safety of...
Starwood Preferred Guest Debuts Mobile, Keyless Entry
STAMFORD, Conn.—Starwood Preferred Guest (SPG), the loyalty program from Starwood Hotels & Resorts Worldwide, introduces SPG Keyless, a mobile, keyless entry system allowing guests...
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14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
