Independent Hotel Loyalty Program Makes Big Revenue Difference

PALO ALTO, Calif.—A study published in the Cornell Hospitality Report identifies a substantial increase in spend and stay frequency after a guest enrolled in...
IHG Chocolate Milk Happy Hour

Happy Hour for Kids? Holiday Inn’s Brand Head Explains

For the second year, Holiday Inn is sponsoring a “happy hour” for its youngest guests. As described by Rebecca Indarte, brand head of Holiday...
Hilton Honors and Lyft partnership

Hilton Honors and Lyft Form a New Loyalty Partnership

MCLEAN, Va.—This week, Hilton Honors announced a partnership with transportation network Lyft. The new program will now allow more than 89 million Hilton Honors...
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Launching Virtual Services in the Time of Self Isolation

As millions of people self-isolate during the COVID-19 crisis, they are searching for ways to connect with experiences and events from the safety of...

Starwood Preferred Guest Debuts Mobile, Keyless Entry

STAMFORD, Conn.—Starwood Preferred Guest (SPG), the loyalty program from Starwood Hotels & Resorts Worldwide, introduces SPG Keyless, a mobile, keyless entry system allowing guests...
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14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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