Three Key Practices for a Strong Loyalty Program
Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean...
A Lens on Loyalty: Guest Loyalty Programs Provide Benefits, but the Fees Are Rising
Over the years, the fees hotel owners pay to franchise companies have typically grown at a pace greater than the rise in hotel rooms...
Choice Integrates All Radisson Americas Brands Onto Central Reservation System
ROCKVILLE, Maryland—Choice Hotels International, Inc. announced that all nine Radisson Hotels Americas brands—including Radisson Blu, Radisson, and Country Inn & Suites—are now available to...
Hyatt Brings Dream Hotels Into World of Hyatt Loyalty Program
CHICAGO—Hyatt Hotels Corporation announced the completion of the integration of the Dream Hotels brand, as well as The Chatwal, The Time New York, and...
Extended Stay America Updates Extended Perks Membership Program
CHARLOTTE, North Carolina—Extended Stay America formally announced new benefits and savings to its Extended Perks membership program. At the center of the program is...
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An Inside Look at Mattresses: Delving Into the Technology Prior to Procurement
A high-quality mattress promotes the restful sleep that is one of the fundamental offerings of the hotel industry. But even top-tier mattresses eventually need...
Accor Releases Q1 2024 Results
The first quarter of 2024 demonstrated the hotel demand in all Accor Group regions and segments. Operating performance indicators (RevPAR and portfolio growth) are...
Hilton Garden Inn Atlanta East/Stonecrest Completes Renovation
STONECREST, Georgia—Artemis Hotel Group announced the completion of a full-scale renovation for the Hilton Garden Inn Atlanta East/Stonecrest, located in Lithonia, Georgia.
The 110-room property...
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