guest loyalty program

A Lens on Loyalty: Guest Loyalty Programs Provide Benefits, but the Fees Are Rising

Over the years, the fees hotel owners pay to franchise companies have typically grown at a pace greater than the rise in hotel rooms...

Choice Integrates All Radisson Americas Brands Onto Central Reservation System

ROCKVILLE, Maryland—Choice Hotels International, Inc. announced that all nine Radisson Hotels Americas brands—including Radisson Blu, Radisson, and Country Inn & Suites—are now available to...
World of Hyatt

Hyatt Brings Dream Hotels Into World of Hyatt Loyalty Program

CHICAGO—Hyatt Hotels Corporation announced the completion of the integration of the Dream Hotels brand, as well as The Chatwal, The Time New York, and...

Extended Stay America Updates Extended Perks Membership Program

CHARLOTTE, North Carolina—Extended Stay America formally announced new benefits and savings to its Extended Perks membership program. At the center of the program is...
I Prefer

Preferred Travel Group Reintroduces I Prefer Hotel Rewards

NEW YORK—Preferred Travel Group, a family-owned company that operates hotel brands Preferred Hotels & Resorts, Beyond Green, Historic Hotels of America, and Historic Hotels...
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Seven Ways Hoteliers Can Foster Better Partnerships With Metting Planners

The meetings and events business continues to draw visitors from around the world to the most desired destinations. The path back seems smoother than...
device monitoring

Enhancing Hospitality Excellence: The Vital Role of Device Monitoring

In the dynamic world of the hospitality industry, where customer satisfaction reigns supreme, every detail counts. From the moment a guest steps foot into...

DiamondRock Hospitality Takes On Leadership Changes

DiamondRock Hospitality Company announced leadership changes and a simplified organizational structure to drive continued business momentum: Jeffrey Donnelly, previously executive vice president and chief financial...
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