Unity by Hard Rock Launches as Company’s Loyalty Program
HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock's portfolio of...
World of Hyatt Platform Adds More Than 700 Properties From Mr & Mrs Smith
CHICAGO—Hyatt Hotels Corporation announced that World of Hyatt is offering members access to earn and redeem at a collection of more than 700 boutique...
Omni Hotels & Resorts Updates Select Guest Loyalty Program
DALLAS, Texas—Omni Hotels & Resorts announced new details about its Select Guest Loyalty Program. Representing the first program transformation in a decade, members will...
Three Key Practices for a Strong Loyalty Program
Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean...
A Lens on Loyalty: Guest Loyalty Programs Provide Benefits, but the Fees Are Rising
Over the years, the fees hotel owners pay to franchise companies have typically grown at a pace greater than the rise in hotel rooms...
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Inside the Current Pipeline: Chains Represent 80 Percent of U.S. Hotel Construction
Over the past decade, the room inventory of U.S. hotel chains has grown more rapidly than that of independent hotels. Current trends indicate this...
AHLA: Industry Groups Celebrate National Hotel Employee Day
WASHINGTON—Hotel industry groups—including the American Hotel & Lodging Association (AHLA), the Asian American Hotel Owners Association (AAHOA), the National Association of Black Hotel Owners,...
IHG Hotels & Resorts Introduces Vignette Collection to the Maldives
MALDIVES—IHG Hotels & Resorts announced a partnership with Roxy-Pacific Holdings Pte Ltd to introduce its Vignette Collection brand to the Maldives. The conversion deal...
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