Best Western Leisure Travel Summit

Five Summer Travel Trends From Best Western’s Leisure Travel Summit

PHOENIX, Arizona—At the 14th annual Best Western Hotels & Resorts Leisure Travel Summit—held in New York City at The Museum of Modern Art’s restaurant,...
Hilton Honors and Lyft partnership

Hilton Honors and Lyft Form a New Loyalty Partnership

MCLEAN, Va.—This week, Hilton Honors announced a partnership with transportation network Lyft. The new program will now allow more than 89 million Hilton Honors...
Taco Bell Hotel

Taco Bell Is Taking Over a Hotel for a Limited Time in August 2019

IRVINE, Calif.—"Bell" hops and Baja Blasts, fire sauce and sauce packet floaties are coming to the new Taco Bell Hotel. Beginning August 9 for...
Hotel Kabuki, a Joie de Vivre hotel

Hyatt Adds Joie de Vivre Hotels To Loyalty Program

On Tuesday, Hyatt added Joie de Vivre Hotels to its loyalty program, World of Hyatt. The continued program expansion follows the recent addition of...
guest engagement - gamification

Three Tips for Using Gamification To Engage Guests

A mid-sized hospitality company had a problem—almost no one was liking or clicking on their social media posts. The solution took an out-of-the-box approach:...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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