employee handbook

Updating Employee Handbooks Must Address New Laws and Policies

The year 2020 brought many changes, especially for the hospitality industry. With the availability of COVID-19 vaccinations and the pent-up demand for travel, occupancy...

Competing for Talent Among the Hospitality Giants

It is no secret that the hospitality industry—like many others—is facing a “war for talent.” Combine the low unemployment rate and tight labor market...
Houston

University of Houston Conrad N. Hilton College Changes Name

HOUSTON—The University of Houston Conrad N. Hilton College of Hotel and Restaurant Management has changed its name to the Conrad N. Hilton College of...

Next-Level Retention: First Hospitality Goes the Extra Mile for Employee Engagement

LODGING was LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. In an exclusive interview with LODGING at the 45th...
employee training

An Essential Expense: Hotel Investments in Employee Training

Given the challenges U.S. hotels are having attracting and retaining employees, the need to invest in employee training is as great as it has...
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Anthony Melchiorri

Ask Anthony: Guest Experience Slippage Amid Staffing Difficulties

Due to staffing issues and difficulties finding the right talent, the level of guest experience is slipping from what we used to offer at...
Popular leisure spots in Florida, Texas, and South Carolina recorded some of the highest occupancy levels for the week of May 31-June 6, 2020.

AAA: 43.8 Million Travelers Expected to Go 50 Miles or More for Memorial Day...

WASHINGTON, D.C.—AAA projects 43.8 million travelers will head 50 miles or more from home over the Memorial Day holiday travel period. This year’s total...

Knowland Adds Sub-Market Filter to Its Search and Dashboard Functions

ARLINGTON, Virginia—Knowland announced an advanced data enhancement, Sub-Market Filter, to its popular Market Snapshot Report. The new filter was added to Knowland search and...
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