Robert Mandelbaum
Robert Mandelbaum is Director of Research Information Services for CBRE Hotels Americas Research.
Matter of Transparency: Resort Fees Are a Growing Source of Revenue
The 11th edition of the Uniform System of Accounts for the Lodging Industry (USALI) defines resort fees as "mandatory fees charged at either a flat amount or a percentage of the room rate." These...
How Changes in Hotel Revenues Suggest Changes in Guest Preferences
From the high-tech preferences of Generation Z to the experiential bent of millennials and the health and wellness inclinations of Baby Boomers, hotels continually adjust the amenities and services they offer to satisfy guest...
Holding the Line: Profit Growth Becomes Harder To Achieve for U.S. Hotels
U.S. hoteliers enjoyed a ninth consecutive year of profit growth in 2018; however, it is becoming increasingly difficult for managers to accomplish this task. According to CBRE’s 2019 edition of Trends in the Hotel...
Poor Performers: Why Some Hotels Are Not Rising With the Tide
According to the March 2019 edition of CBRE's Hotel Horizons forecast report, the 2019 average annual occupancy level for U.S. hotels is projected to be 66.2 percent. This will mark the sixth consecutive year...
Showing No Shows: A Closer Look at Attrition and Cancellation Fee Revenue
Per the Uniform System of Accounts for the Lodging Industry (USALI), the income received from transient and group guests who fail to occupy a room or cancel a reservation in the prescribed timeframe, and...
