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Robert Mandelbaum

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Robert Mandelbaum is Director of Research Information Services for CBRE Hotels Americas Research.

How Changes in Hotel Revenues Suggest Changes in Guest Preferences

From the high-tech preferences of Generation Z to the experiential bent of millennials and the health and wellness inclinations of Baby Boomers, hotels continually adjust the amenities and services they offer to satisfy guest...
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Holding the Line: Profit Growth Becomes Harder To Achieve for U.S. Hotels

U.S. hoteliers enjoyed a ninth consecutive year of profit growth in 2018; however, it is becoming increasingly difficult for managers to accomplish this task. According to CBRE’s 2019 edition of Trends in the Hotel...
Boats - rising with the tide

Poor Performers: Why Some Hotels Are Not Rising With the Tide

According to the March 2019 edition of CBRE's Hotel Horizons forecast report, the 2019 average annual occupancy level for U.S. hotels is projected to be 66.2 percent. This will mark the sixth consecutive year...

Showing No Shows: A Closer Look at Attrition and Cancellation Fee Revenue

Per the Uniform System of Accounts for the Lodging Industry (USALI), the income received from transient and group guests who fail to occupy a room or cancel a reservation in the prescribed timeframe, and...
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Revenue Is Rising, But Collecting Is More Challenging

According to STR, U.S. hotels achieved all-time high levels of occupancy, ADR, and RevPAR in 2018. While a record number of guests are staying at hotels and revenues are flowing in, the ability to...
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