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Robert Mandelbaum

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Robert Mandelbaum is Director of Research Information Services for CBRE Hotels Americas Research.

Showing No Shows: A Closer Look at Attrition and Cancellation Fee Revenue

Per the Uniform System of Accounts for the Lodging Industry (USALI), the income received from transient and group guests who fail to occupy a room or cancel a reservation in the prescribed timeframe, and...
Credit Card

Revenue Is Rising, But Collecting Is More Challenging

According to STR, U.S. hotels achieved all-time high levels of occupancy, ADR, and RevPAR in 2018. While a record number of guests are staying at hotels and revenues are flowing in, the ability to...
Boutique Hotel

Premium Performance Impacts Flow-Through at Boutique Hotels

While boutique hotels comprised just 3.2 percent of the total U.S. lodging supply in 2017, boutique projects represented 17.8 percent of the rooms in the development pipeline as of June 2018. These hotels are...
Budgeting

Budgeting Accuracy: Why U.S. Lodging Performance Fell Short of 2017 Expectations

In 2017, the actual achieved levels of 
occupancy, average daily rate (ADR), total revenue, and profits for U.S. hotels were less than their respective budgeted amounts. After a five-year period (2011 through 2015) of...
analyst looking at financials

How Contract and Non-Management Employee Payrolls Rose in 2017

As the pace of revenue growth continues to decelerate for U.S. hotels, the ability of hotel operators to control costs will determine the ability of a property to increase profits from year to year....
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