Ask Anthony: Guest Experience Slippage Amid Staffing Difficulties
Due to staffing issues and difficulties finding the right talent, the level of guest experience is slipping from what we used to offer at...
Ask Anthony: What Is Your Opinion of the State of the Hospitality Industry Going...
The hospitality industry has never seen more change, challenges, and opportunities since the invention of the national highway system. If you are not flexible...
Ask Anthony: Balancing Self-Care With Limited Resources at Work
How do you balance self-care when you have limited staffing or resources at work?
Maintaining consistent standards is not easy. It separates five-star from four-star...
Ask Anthony: Advice for Burn Out and Career Change
I’m finding myself burnt out and considering a career change. Should I stay in the hotel industry?
The hospitality industry is not for everyone. You...
Industry Establishes Arne Sorenson Social Impact Leadership Award
LOS ANGELES—The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation, and The BHN Group announced a new award to recognize...







