Ask Anthony Melchiorri

Ask Anthony: Balancing Self-Care With Limited Resources at Work

How do you balance self-care when you have limited staffing or resources at work? Maintaining consistent standards is not easy. It separates five-star from four-star...
Ask Anthony Melchiorri

Ask Anthony: Advice for Burn Out and Career Change

I’m finding myself burnt out and considering a career change. Should I stay in the hotel industry? The hospitality industry is not for everyone. You...
Arne Sorenson

Industry Establishes Arne Sorenson Social Impact Leadership Award

LOS ANGELES—The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation, and The BHN Group announced a new award to recognize...
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Three Tips for Winning Over Guests in 2021

The year 2020 was unlike any year the world could have imagined, and it was one of the most devastating years for the hospitality...
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Three Things Hoteliers Should Know About Unjustified Chargebacks

Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to...
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Pacifica Hotels Names Scott Roby as President

ALISO VIEJO, California—Pacifica Hotels announced the appointment of Scott Roby as president to oversee all portfolio assets and operations moving forward. Roby was most...
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AHLA Foundation Shares 2025 Board of Trustees

WASHINGTON—AHLA Foundation announced its 2025 Board of Trustees, welcoming Anu Saxena as the new chair. Saxena, who serves as the president of Hilton Supply...

Access Point Financial Provides Refinancing for The Beekman, A Thompson Hotel

ATLANTA—Officials of Access Point Financial (APF) announced the company has provided $195 million refinancing for The Beekman, A Thompson Hotel in Manhattan, New York. “This...
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