Ask Anthony: Advice for Burn Out and Career Change
I’m finding myself burnt out and considering a career change. Should I stay in the hotel industry?
The hospitality industry is not for everyone. You...
Industry Establishes Arne Sorenson Social Impact Leadership Award
LOS ANGELES—The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation, and The BHN Group announced a new award to recognize...
Three Tips for Winning Over Guests in 2021
The year 2020 was unlike any year the world could have imagined, and it was one of the most devastating years for the hospitality...
Three Things Hoteliers Should Know About Unjustified Chargebacks
Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to...
Welcome Travelers Back with an Improved Digital Lobby
A hotel’s digital presence has never been more important. While call centers and traditional travel agents still remain relevant for some, in general, travelers...
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Stamping His Hotel Legacy: New U.S. Travel Chair Chris Nassetta Looks to Remove Barriers...
As president/CEO of Hilton, Chris Nassetta has frequently referred to the current period of time as the “Golden Age of Travel,” and after stepping...
The Kimpton Brice Completes Full-Property Renovation
SAVANNAH—The Kimpton Brice, located in the Historic District of Savannah, Georgia, announced the completion of a full-property refresh. The renovations included the hotel’s lobby,...
Positioning Clients for Success: CBRE President on Innovative Services and Industry Trends
As president and head of CBRE Hotels in the Americas, Bill Grice leads a team of over 225 capital markets, advisory, project management, and...
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