Revised Training Program Highlights Service Strategies for Travelers with Disabilities
Orlando, Fla. — Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements...
How Gamification Can Help Hoteliers Keep Employees Engaged and Improve Their Business
The key to developing a more engaged and skilled staff may be a little fun and games. Instead of simply teaching housekeeping staff what...
AHLA Launches Industry-Wide ‘No Room for Trafficking’ Campaign
According to American Hotel and Lodging Association (AHLA) president and CEO Chip Rogers, its newly launched national campaign ‘No Room for Trafficking’ seeks to...
Investing in Human Capital Is Essential for a Successful Hotel
In the hotel industry, investment can mean many things. Financial transactions like the purchase of a property or a brand-mandated PIP are typically top-of-mind,...
Hospitality Leadership Program Gets High Grades From Grads
Peggy Berg is director of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry....
