Unconscious bias

Besting Unconscious Bias

There are several well-known laws in the United States meant to prevent blatant discrimination and ensure equal treatment and consideration of individuals under the...
Room Attendants

Three Tips for Training New Room Attendants

Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
National Academy Foundation - DC students visit Marriott International headquarters on November 27, 2017

NAF Celebrates More than 30 Years of Hospitality Education

Since 1982, students in high-need communities across the country have been offered unique educational experiences through NAF. NAF gives high school students access to...
Trading Places - job swapping

Trading Places: Managers ‘Walk the Walk’ of Hotel Staff

According to The Chase Park Plaza’s Director of Marketing and Sales Frederik Houben, job swapping, such as was recently implemented at The Chase Park...
adult on computer and phone

Online Schools Connect Hospitality Professionals Around the World with New Skills

The Hotel School at Cornell University has been teaching future executives the ropes of the hospitality business for the past 100 years. In the...
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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