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Robin McLaughlin

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Extended Stay America

Checking In With Extended Stay America’s Jim Alderman

Extended stay is a growing segment in the hotel industry, and many believe its profits will stay steady during a potential downturn. And for the past two years, Extended Stay America (ESA) has been...
food delivery app

Click of a Button: Apps Offer F&B Options at Properties Without an On-Site Restaurant

For hotels without an on-site F&B option, ensuring guests are able to satisfy morning hunger pangs or midnight munchies can be a challenge. For many of these properties, a solution has emerged in the...
kids menu

Catering to Kids in Hotel F&B

Frozen mozzarella sticks, store-brand macaroni and cheese, overcooked mini burgers, bland spaghetti with butter — kids' menu items served on nondescript white plates are generally what families expect when dining out. Restaurants tend to...
Hotel WiFi

Connection Is Key: Solving Issues Surrounding Hotel WiFi

Roadblocks that impact hotel WiFi connectivity are challenging to mitigate. Bill Gustafson, senior enterprise engineer for hospitality for Aruba, a Hewlett Packard Enterprise company that specializes in networking, weighs in on obstacles that may...
Mystic Marriott Hotel & Spa

Mystic Marriott Inspired By Local Maritime History

Originally built in 1992, the Mystic Marriott Hotel & Spa recently underwent a major renovation. The lobby, guestrooms, and bar have been completely redesigned to reflect Mystic’s maritime history, and updates to the ballroom,...