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Robin McLaughlin

Robin McLaughlin
Robin McLaughlin is associate editor of LODGING.
Kinley Cincinnati Downtown

Check Out: The Lobby at Kinley Cincinnati Downtown

In a historic, adaptive-reuse building in the Over-the-Rhine neighborhood of Cincinnati, Ohio, is Kinley Cincinnati Downtown, a lifestyle and boutique hotel that conveys the energy of the city. The name “Kinley” stems from the...
Payment security concept

Three Things Hoteliers Should Know About Unjustified Chargebacks

Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to provide proof of purchase, making merchants responsible for any reported...
Rebound, Crisis Recovery

AHLA Forum: Experts See Recovery on the Horizon

The American Hotel & Lodging Association (AHLA) hosted its latest Forum Speaker Series panel, "Consumer and Business Travel Trends in 2021 and Beyond," on Tuesday, January 26, during which experts forecasted economic recovery for...
Chip Rogers

Chip Rogers on Why Hotels Would Make Good Vaccination Sites

Last week, the American Hotel & Lodging Association (AHLA) sent a letter to the Biden Administration, the National Governors Association (NGA), and other government officials offering hotels as potential COVID-19 vaccination sites. Hotels have...
Chris Guimbellot, Hospitality International

Checking In: Chris Guimbellot Returns to Hospitality International to Lead Amid Turbulent Times

Chris Guimbellot started his career with Hospitality International and rejoined the company in 2020 as president and CEO. Guimbellot’s interest in hospitality goes back to when he was a child exploring his family’s hotel...