Warm and Gracious
For Jennifer Robbins, success is all about engagement. As general manager of the DoubleTree by Hilton in Naples, Fla., Robbins doesn’t think her management...
Tech Buzz
Remember when hotel guests got excited over free HBO and still-in-the-theater movies on pay-per-view? Pete Sears, a 24-year Hyatt veteran, recalls those simpler days....
Smarter WiFi
When the Mandarin Oriental hotel opened in Manhattan in 2003, guests were hardly clamoring for wireless Internet access. But a few years later, Apple...
Flexible and Functional
In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is...
Television Buying for Guestrooms
In the world of guestroom technology, the television is still a central component in hotel guest satisfaction. Today as the hospitality industry continues to...
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Red Roof President Andrew Alexander Reflects on this Year’s Brand Conference
Earlier this month, Red Roof hosted its 2019 Brand Conference in Nashville, Tenn. LODGING caught up with Red Roof’s president, Andrew Alexander, to talk...
Pest Management in Pet-friendly Hotels
Guest expectations continue to rise in the hospitality sector. Consumers not only want to have a luxurious travel experience, they also want to bring...
Noble House Completes $21M Renovation at Hilton San Diego Resort & Spa
San Diego - Noble House Hotels and Resorts, Ltd., a hotel ownership and management group, has completed a $21 million renovation of the Hilton...
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