Westin Program Allows Guests and Staff to Earn Donation Dollars During Workouts
BETHESDA, Md.—Westin Hotels & Resorts announced a global collaboration with Charity Miles, the socially-driven company that allows individuals to earn money for their preferred...
Hyatt Place Creates a New Generation of Hotels Focused on Customization and Wellness
CHICAGO–Hyatt Place, Hyatt’s upscale, select-service brand designed for business travelers, unveiled a new generation of hotels focused on three key areas: thoughtful design, driving...
Wyndham Announces Status Match for La Quinta Returns Members
Following its recent acquisition of the La Quinta hotel brand, Wyndham Hotels & Resorts has announced new benefits for members of its award-winning Wyndham...
How Hotel Loyalty Programs Started and Why They Stuck
It was IHG that was first to market with an amenity that dramatically impacted the entire industry—the first hotel loyalty program, says William Meyer,...
Five Front Desk Face-Forward Focus Items to Drive Service Scores
Like the adage "a picture is worth a thousand words," a positive review is worth a thousand room nights for hotels. Good feedback about...