Say Farewell to the Afterthought Gym: Hotels Are Now Focusing on Fitness Centers
The hotel gym is finally getting a makeover. Gone are the days when working out while on the road is a dreaded experience in...
The New Wave of Hotel Customization
Over the last few years, the hotel business has attracted investment interest in all corners of the world. Yet the question remains: how should...
Six Missteps to Avoid When Capturing and Actioning Guest Feedback
In today's economy, consumers are highly informed and offer loyalty to brands with certain expectations for communication between brands and their customers. In this...
Why Direct Booking Maximizes Data, Loyalty, and Profits
As hotels struggle with rising costs, many are redoubling efforts to have customers book direct to cut out not only the fees associated with...
Marriott Combines Its Three Loyalty Programs
BETHESDA, Md.—Marriott International has officially unified its three loyalty programs—Marriott Rewards now includes The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG). The company announced...
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Marriott International Announces Agreements to Bring Three Brands to Calgary
Marriott International, Inc. and Truman announced plans to open three hotels in Calgary, including W Calgary, JW Marriott Calgary, and an Autograph Collection Hotel...
Extended Stay Lodging Association and Kalibri Announce Third Regional ExStay Workshop
WASHINGTON—The Extended Stay Lodging Association (ESLA) and Kalibri announced the third quarterly event in their ExStay Workshop series, scheduled for July 30, 2025, in...
Canopy by Hilton Debuts in Nashville, Tennessee
NASHVILLE, Tennessee—Hilton lifestyle brand Canopy by Hilton has debuted in Nashville with the opening of Canopy by Hilton Nashville The Gulch. The hotel includes...
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