12 Considerations for Keeping Guests Safe During a Storm
The wind blows, the waters rise, and the lights flicker. How can hospitality providers protect guests? As regions of the country move into the...
Three Technology Investments Hoteliers Should Consider for 2019
Admit it: When you first unboxed your Amazon Alexa, you thought it was going to change your world.
Your favorite song would begin playing when...
Three Ways Luxury Hotels Can Use Technology To Improve Service
As the travel and tourism industry grows, the global luxury hotel market is expected to reach $232 billion by the end of 2025, according...
Five Guest Engagement Strategies—and How Much Staff Effort They Require
An engaged guest is a loyal guest and the most effective salesperson a property has. Understanding how to engage guests is essential for a...
Hotel General Managers Share Three Trends of 2019
North Palm Beach, Fla.—Driftwood Hospitality Management (DHM), a North Palm Beach-based hotel management company that operates 70 hotels throughout the United States and Costa...
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BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength
As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...
Waldorf Astoria New York to Reopen After Renovation
NEW YORK CITY—Waldorf Astoria New York offered the first looks at a restoration of the hotel’s architecture with new designs. The property, which closed...
J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...
TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
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