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Warren Dehan

Warren Dehan
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Warren Dehan is president of Maestro PMS, the preferred cloud and on-premise hotel software solution suite for independent hotels, luxury resorts, conference centers, and multi-property groups.
Businessman walking in hotel lobby with suitcase and using his smart phone. Male business traveler in hotel hallway with cellphone and luggage.

Five Guest Engagement Strategies—and How Much Staff Effort They Require

An engaged guest is a loyal guest and the most effective salesperson a property has. Understanding how to engage guests is essential for a hotel’s success. What's the best way to do this? A...
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