Getting the Most Out of Online Survey Results
Surveys are useful tools for gauging what guests are feeling. The results can notify hoteliers of new problems as they arise and highlight areas...
Marcus Hotels Welcomes Pets at Select Locations
MILWAUKEE—The busy summer travel season is just around the corner. For those traveling with their Fido friends, what better way to enjoy it than...
RLHC Launches New Guest Recognition Program
Spokane, Wash.—RLHC (Red Lion Hotels Corporation) has launched Hello Rewards, its new guest recognition and membership program.
“Hello Rewards entitles our members to more perks...
Half of America Not Vacationing
RICHMOND, Va.—Americans remain vacation deprived, according to the seventh annual Allianz Travel Insurance Vacation Confidence Index, which found that more than 170 million Americans...
Greeting Guests with Gifts
Greeting guests with a little something extra at check in is one of the easiest—and surest—ways to make them feel welcome and foster loyalty....
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IHG Hotels & Resorts Implements Apple AirPlay at North American Hotels
NEW YORK—IHG Hotels & Resorts launched Apple AirPlay in the first phase of hotel rooms, giving guests the ability to stream content privately from...
Davidson Hospitality Group Recommits to Sustainability
ATLANTA, Georgia—Davidson Hospitality Group announced its renewed commitment to sustainability and conservational efforts through streamlined engineering management, strategic operational partnerships, food and beverage programs,...
Maverick Hotels and Restaurants Adds Two Properties to Managed Portfolio
BOSTON, Massachusetts—Maverick Hotels and Restaurants announced that it has added The York Beach Surf Club and The Sea Latch Inn, both located in York...
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