Lodging Daily News

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Hard Rock International Partners With Major Food Group

Posted by LODGING Staff on  February 21, 2024
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HOLLYWOOD, Florida—Hard Rock International is partnering with Major Food Group (MFG) to develop dining experiences at Hard Rock Hotel & Casino properties around the globe. MFG’s support of Hard Rock will extend to proposed projects as well. Through the partnership with Hard Rock, MFG will act in an advisory role to curate new food and beverage programming at existing integrated resort locations such as Seminole Hard Rock Hotel & Casino Hollywood, Seminole Hard Rock Hotel

Cloudbeds and Amadeus Form Strategic Partnership

Posted by LODGING Staff on  February 21, 2024
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Category: Technology
SAN DIEGO—Cloudbeds announced a strategic partnership with Amadeus, which brings together Cloudbeds’ hospitality platform and Amadeus iHotelier’s technology to grow distribution capabilities for hotels worldwide. The integration of Cloudbeds’ property management system (PMS) with Amadeus iHotelier’s central reservation system (CRS) will provide hoteliers with a solution to manage reservations, operations, and revenue. The partnership will expand the reach of hotels by leveraging Amadeus’ global distribution network, allowing properties using Cloudbeds to connect with a broader

Hyatt Shares Leadership Appointments, Rearranges Americas Organizational Structure

Posted by LODGING Staff on  February 21, 2024
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Category: Comings & Goings, People
CHICAGO—As a result of growth in the Americas region, Hyatt announced new senior leadership appointments and organizational structures designed to support the company’s focus on growth, operations, and performance within the region. With the organizational structure, Hyatt’s Americas region is now comprised of two subregions—United States and Canada and Latin America and the Caribbean (LAC)—led by two newly appointed subregional presidents, respectively: Susan Santiago and Gabriel Felip who both report to Pete Sears, group president,
There are numerous barriers to hotel ownership—like industry awareness, access to capital, and market knowledge—causing groups of entrepreneurs to be underrepresented in hospitality. To create spaces that encourage, promote, and assist these groups in becoming hoteliers, Wyndham Hotels & Resorts created two programs: Women Own the Room and BOLD (Black Owners and Lodging Developers). Less than a year ago, Galen Barrett took on the role of vice president, strategic franchise initiatives, Wyndham Hotels & Resorts,

Room Attendant Oversights That Really Irritate Guests

Posted by William D. Frye on  February 20, 2024
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Category: Housekeeping, Operations
As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often it is the small oversights by room attendants that can really frustrate a guest, create dissatisfaction, and lead to lower Intent to Recommend scores that will harm any property. Here are a handful of frequent guestroom maintenance oversights that should be at the top of any hotelier’s focus list: Guestroom Electronics