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Tech-Focused Relationships: The Importance of Invisible Vendors

Technology continues to push businesses forward toward increased efficiency. The ongoing integration of now-ubiquitous cloud networking and storage has changed not only the way...
key to guest satisfaction

Trends in Maintenance Spend: Expenditures Are Rebounding in an Area That is Key to...

While hotel industry revenues and profits are rising, guest satisfaction is declining. According to the J.D. Power 2022 North America Hotel Guest Satisfaction Index...

Choice Hotels International Announces New Owner Resource

ROCKVILLE, Maryland—Choice Hotels International, Inc. released a free resource for its hotel owners: Your Key to Profit. Launching in Q4 2022, the new platform...
equipment

Staying On Top: Operations Leaders Weigh in on Best Practices to Help Avert Equipment...

While it is important for hoteliers to remain competitive by promptly attending to guest-facing repairs and maintenance, it would be a mistake to leave...

Knowland: August 2022 Meetings and Events Data Grows 136.1 Percent Over August 2021

ARLINGTON, Virginia—Knowland released its monthly meetings and events data for August, reporting 136.1 percent growth over August 2021. Additionally, August increased 6.7 percent over...