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Housekeeping

Key Investments for the Housekeeping Department: Where Not To Skimp

The housekeeping department is classified as a “support center”—it generates no direct revenues and can only contribute to a hotel’s bottom line by minimizing...
Shower head

Engineering Essentials: Electrical and Mechanical Systems Must Be Maintained

When it comes to cleaning guestrooms, the role of the engineering/maintenance department is often overlooked by housekeeping managers. However, proper maintenance of guestroom mechanical...
Hanne Dittler

Much More Than Changing Sheets: Hanne Dittler Helped Hotel Housekeeping Evolve

For much of the hotel industry’s history, the story of women employed in hotels was one of low pay, second-class status, and no real...
A disposable paper coffee cup sits on a wooden table

Less Is More: New Guestroom Protocols for a New Norm

Travelers have always placed guestroom cleanliness at the forefront of their lodging priorities. For this very reason, most hotel brands have developed detailed guestroom...
Carpet

Keeping Carpet in Good Condition: Three Best Practices for Hotels

The novel coronavirus pandemic has had an immense impact on the travel and hospitality industry. At the outset of the global health crisis, hotels...
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