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Room Attendant Oversights That Really Irritate Guests

As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often...

Keeping Up with Keeping House

Once upon a time, hotel housekeeping automatically meant “stayover service”—that is, daily room cleaning with a fresh supply of towels and replenishment of a...

What it Takes to Clean a Room

Aaron Jones, Raines Company Housekeeping Task Force director, hails technology that eases hotelier headaches related to providing housekeeping services. However, he stated, when it...
safety and security

Quick-Check Safety and Security Items in Guestrooms

When it comes to servicing guestrooms, housekeepers must observe and report any deficiencies that may compromise guest safety and security. Following are several “quick...
bed bug

Staying Vigilant: Housekeeping’s Role in Creating a Bed Bug-Free Haven

In the hospitality industry, maintaining a clean and comfortable environment for guests is extremely important. However, one persistent challenge that can mar the reputation...
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