A modernized payment strategy helps hoteliers deliver a superior guest experience, improve operational efficiency, control costs, and mitigate risk of a cybercrime. In short, hoteliers enhance their resilience in a competitive and challenging industry by implementing an optimized payment process. U.S. Bank recently released a Payment Strategy Report, Build Resilience With a Strong Payments Strategy, its second annual survey of 250 finance professionals that reveals the importance of a forward-thinking payments strategy and highlights the
Marketing is an essential and multifaceted effort that begins with creating a hotel narrative and value proposition, conveying it through physical and digital channels, and then measuring results—quantitatively when possible. As the leader of a full-service in-house agency, Michael Cady, chief marketing officer, Charlestowne Hotels, shares his recommendations in several key areas: 1. Prioritize email data. About a year and a half ago, the acquisition of customer data for remarketing purposes was compromised with new
Booking.com: Family Travel Expected to Increase in Summer 2024
Category: Featured, Industry News, Trends & Research
Booking.com reports that searches for accommodations by families for the summer travel season are already seeing an 8 percent increase as compared to last year, while flight searches globally are seeing an increase of 21 percent. These figures underscore an interest in travel this summer, as families look to make the most of the warmer months ahead. Almost two-thirds (62 percent) of families rank spending quality time as the main motivator for traveling this year,
Placemakr Expands Across Texas With Four New Properties
Category: Development, Finance & Development, Openings
WASHINGTON—Placemakr announced an expansion across Texas with four new property launches, bringing the company’s total operations to over 800 units in the state. The expansion includes the acquisition of Placemakr Downtown Austin, formerly named 3Waller, a 259-unit property in the heart of downtown Austin, marking the sixth property acquisition for Placemakr. The expansion also includes Placemakr’s first smaller property launch (24 units) as part of a new brand concept, Hosted by Placemakr. Lastly, Placemakr will
Hyatt Hotels Corporation Reports Q1 2024 Results
Category: Finance, Finance & Development, Market Reports
CHICAGO, Illinois—Hyatt Hotels Corporation reported first quarter 2024 results. Highlights include: Comparable system-wide hotels RevPAR increased 5.5 percent compared to the same period in 2023 Comparable system-wide all-inclusive resorts net package RevPAR increased 11.0 percent compared to the same period in 2023 Net rooms growth was approximately 5.5 percent Net income was $522 million and adjusted net income was $75 million Diluted EPS was $4.93 and adjusted diluted EPS was $0.71 Adjusted EBITDA was $252