Loyalty Program

WalletHub Names Best Hotel Loyalty Programs of 2018

WalletHub has released its 2018 Hotel Rewards Report evaluating loyalty programs at the 10 largest U.S. hotel chains. The personal finance website compared 21...
Gen Z travelers

Study Reveals How Marketers Can Cater To Gen Z Travelers

Bellevue, Wash.—New findings from Expedia Group Media Solutions, the advertising arm of Expedia Group, illustrate the behaviors, attitudes, and influences of younger travelers around the...
Global Business Travel Market

Global Business Travel Market To Reach More Than $1.6 Trillion by 2023

PORTLAND, Ore. — Allied Market Research recently published a report with an in-depth analysis of the global travel industry by closely monitoring trends, drivers...
Winter travel

Best Warm and Cold Destinations for U.S. Winter Travel

As the winter season descends on much of the country, personal-finance website WalletHub has released its 2018 Best Winter Holiday Destinations report. Comparing nearly 70 of the largest...
Travel Planning

Study: 44 Percent of Leisure Travelers Plan and Book Last Minute

MILWAUKEE—According to the U.S. Travel Association, U.S. travelers took about 1.8 billion vacations in 2017. While conventional wisdom would suggest the vast majority of these...
The Keating Hotel

Bob Rauch of RAR Hospitality Shares Predictions for 2019

It’s not a secret that many hoteliers believe that the current cycle remains strong and will continue at this pace in the years ahead....
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Mountain Lake Lodge

Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback

Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...