Hotel search

Guest Ratings Hold More Weight Than Brand Value, Expedia Study Finds

Seattle, Wash.—A new study of more than 900 consumers found that when it comes to hotel property selection, price and guest ratings carry more...
Board Diversity

Study: Diversifying the Boards of U.S. Lodging Companies

In his recent study of gender diversity in the lodging industry, AETHOS New York Managing Director David Mansbach shared that of the 238 board...
Forecasting

Deloitte: CFOs Anticipating a Slowdown, But Not a Recession

Deloitte today released the results of its CFO Signals survey for Q1 2019, which tracks the thinking and actions of CFOs who work for...
Budgeting

HFTP Research Sheds Light on Hotels’ Pre-Opening Budgets and IT Timelines

AUSTIN, TEXAS—A newly released HFTP study—Pre-Opening Expenditures in Hospitality—investigates pre-opening budget timelines and procedures in the hospitality industry. Commissioned by Hospitality Financial and Technology...
Business traveler using a hotel app

J.D. Power: Travel Industry Apps Lag in User Satisfaction

COSTA MESA, Calif.—As travel apps rapidly replace everything from boarding passes to car rental and hotel room keys, many such apps are falling short...
booking - hotel - OTAs

New Data from OTA Insight Highlights Rate Parity Issues

OTA Insight, a cloud-based data intelligence platform for the hospitality industry, today released its Annual Hotel Parity Review. The findings outline root issues surrounding...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
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