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Deloitte: Holiday Retail Sales Are Likely to Increase

NEW YORK—Holiday retail sales are likely to increase between 7 percent and 9 percent in 2021, according to Deloitte’s annual holiday retail forecast. Overall, Deloitte’s...

JD Power: Guest Satisfaction Declined in F&B and Staff Service

Throughout the pandemic, hotel operators reduced staff and services as they adjusted to reduced demand. Guests often reacted negatively to these changes as evidenced...
Aerial drone image of Miami Beach

HotStats: Global Hotel Performance Improves Monthly

According to HotStats, global hotel performance is improving month-over-month. The hotel industry's pressing concern is if that trend will continue through a difficult period....
Roat trip, fall travel

Reimagining Travel: Attracting Customers As Demand Shifts

The pandemic forced shifts in the way the world works and travels, presenting significant near-term challenges that unlock opportunities for hospitality businesses to reimagine...
Hotel check in face mask

Expedia Group Media Solutions Publishes Q2 2021 Travel Recovery Trend Report

SEATTLE—Expedia Group Media Solutions, the travel advertising platform connecting marketers with travelers across the Expedia Group brand, released its Q2 2021 Travel Recovery Trend...
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