The Future of the Hotel Minibar is Automation
From booking stays to accessing guestrooms and requesting amenities, today’s guests have made their preferences for immediate service overwhelmingly clear to hoteliers. Yet when...
Technology Innovations for the Future: What To Expect in Room Attendance Efficiency
Guestroom cleaning is one area where advances in technology have far surpassed their implementation. While the vast majority of hotels still rely on handwritten...
The Room Key: Getting the Most From Your Hotel’s Distribution Mix
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
Paying the Intermediaries: An Analysis of Hotel Commissions
The increasing incidence of intermediaries selling hotel rooms and other services is a major topic of discussion among U.S. hotel owners and operators. From online...
Six Marketing Tips for a Successful Hotel App
Google's Play Store and Apple's App Store each have millions of apps available for download. That's a massive number of apps to compete with,...
A New Perspective on Travel
As someone who has been in the travel business for the better part of two decades, Cree Lawson is always curious during his own...
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A Record 112.5 Million Will Travel This Holiday Season, Says AAA
ORLANDO, Fla.—AAA forecasts that more than one-third of Americans will travel this holiday season. The record-breaking 112.5 million travelers taking to the nation's runways,...
This Week’s Comings & Goings
Ken Ishiguro is the new vice president of design and construction for Auberge Resorts Collection, where he will help grow the company globally. Ishiguro...
Creating the Future at RLH Corporation’s 2018 Conference
On Monday, approximately 1,000 RLH Corporation franchisees gathered at the Mirage in Las Vegas for the company’s 2018 Conference. This three-day event encompassed educational...
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