Ruby Wang - St Giles 360

Three Hospitality Technology Innovators of 2018

A multi-faceted industry, there are more opportunities in hospitality to innovate, disrupt, and generally shake things up than in other business arenas. Innovating is...
Hotel online accessibility standards hotel online accessibility standards

Meeting Online Accessibility Standards

The tide of website accessibility lawsuits sweeping across the country shows no sign of receding. These lawsuits generally allege that a business’ website is...
Graduate Hotels

Five Hotel Companies Among Fast Company’s Most Innovative

Fast Company announced its annual ranking of the world’s 50 Most Innovative Companies for 2018, honoring leading enterprises and rising newcomers that exemplify the...
data

Taking Control of Hotel Inventory Management

Inventory management is critical to overall hotel success. Too many hoteliers don’t understand the importance of maintaining distribution control over their coveted product—their hotel...
Social media

Social Media Hits and Misses

Social media connects our world, providing travelers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single...
Mother and son using a digital tablet

Three Ways Luxury Hotels Can Use Technology To Improve Service

As the travel and tourism industry grows, the global luxury hotel market is expected to reach $232 billion by the end of 2025, according...

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Capitol

AHLA Issues Statement on Government Funding Agreement

WASHINGTON—President and CEO of the American Hotel & Lodging Association (AHLA) Chip Rogers issued the following statement in response to President Trump signing a...
Executive King Suite - JW Marriott San Antonio Hill Country

JW Marriott San Antonio Undergoes a Room Refresh Inspired by Texas Hill Country

SAN ANTONIO—The JW Marriott San Antonio Hill Country Resort & Spa has announced a complete refresh throughout all 1,002 guest resort suites, scheduled to...
Intoxicated guest

The Room Key: What Do You Do With an Intoxicated Guest?

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Have a question for our experts? Submit it...

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