HSMAI Marketing Strategy Conference

Exploring New Trends in Hospitality Marketing at HSMAI’s 2020 Marketing Strategy Conference

It’s a new year and, while hotel marketers face many of the same recurring issues, 2020 is expected to present both new challenges and...
booking - hotel - OTAs - online booking scams - Brand.com

Brand.com Bookings Are Up for the 10th Consecutive Month

ROCKVILLE, Md. — Kalibri Labs’ U.S. Hotel Industry Performance Overview (HIPO) reveals that after 10 months of consecutive growth, Brand.com year-to-date (YTD) bookings are...
Mark Lewis-Brown - Vertical Booking USA

Vertical Booking USA Looks to Even Playing Field With OTAs

For many years, hotels lost ground to online travel agents due in large part to the fact that OTAs just offered a better user...
hotel apps and websites

J.D. Power: Many Hotel Apps and Websites Lag in User Experience

When it comes to customer satisfaction, many hotel apps and websites created by legacy brands are lagging those of OTAs and industry disruptors, according...
Hotel search - TripAdvisor and Trip.com - booking

TripAdvisor Partners With China’s Ctrip

NEEDHAM, Mass. and SHANGHAI — As outbound Chinese travel continues to boom, Trip.com Group Limited—formerly known as Ctrip.com International Ltd.—and TripAdvisor have announced a...
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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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