J.D. Power: Many Hotel Apps and Websites Lag in User Experience
When it comes to customer satisfaction, many hotel apps and websites created by legacy brands are lagging those of OTAs and industry disruptors, according...
TripAdvisor Partners With China’s Ctrip
NEEDHAM, Mass. and SHANGHAI — As outbound Chinese travel continues to boom, Trip.com Group Limited—formerly known as Ctrip.com International Ltd.—and TripAdvisor have announced a...
Expedia Group Signs Industry-First Agreement to Become Optimized Distributor of Marriott International Wholesale Rates
Expedia Group and Marriott International announced that as part of a new agreement signed in April 2019, Expedia Group will become the exclusive global...
Brand.com Bookings Exceed All Other Channels for First Time
Rockville, Md. – July marked the first time in history Brand.com exceeded the share of hotel room nights booked through every other channel, as...
Study Reveals Influence Of Online Reviews When Booking Trips
NEEDHAM, Mass. - TripAdvisor has published the results of a study which uncovers how significantly reviews influence booking decisions. The global study, conducted in partnership...
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14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
