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LODGING is the Official Publication of the American Hotel & Lodging Association (AHLA)
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LG Business USA to Bring LG CLOi ServeBot to the United States
LINCOLNSHIRE, Illinois—LG Business Solutions USA announced that the LG CLOi ServeBot is coming to the U.S. market in early 2022. Model LDLIM21 is the...
Three Ways to Elevate Digital Customer Service
As 2022 begins, hospitality professionals should expect an increase in travel. A surge of tourists not only means increased demand for hotels, but it...
NYU School of Professional Studies Announces Pitch Competition Winners
NEW YORK—While the pandemic has had a dramatic impact on the hospitality, tourism, and food and beverage sectors, it has not stifled the innovation...
The Crossroads of COVID Safety and Guest Experience in Hotel Tech
The resilience hoteliers, tech vendors, and venue operators have shown since the beginning of the COVID-19 pandemic will be the topic of future case...
Business Intelligence: A Catalyst for Hotel Recovery
The hospitality industry landscape has changed drastically over the past 18 months. As travel significantly dropped and customer expectations of safety and hygiene increased,...