Professionals shaking hands - employee benefits

Employee Retention Means Benefits Done Right

“So much of employee retention is driven by effective leadership and company culture.” According to the common wisdom of today, this goes without saying. However,...
Trading Places - job swapping

Trading Places: Managers ‘Walk the Walk’ of Hotel Staff

According to The Chase Park Plaza’s Director of Marketing and Sales Frederik Houben, job swapping, such as was recently implemented at The Chase Park...
Front-desk staff

How to Hire the Best Front-Desk Team

The front desk serves as the gatekeeper and the heart of a hotel—the hub that greets guests, acts as a local guide, answers questions,...
On the move: Comings & Goings

On the Move: This Week’s Comings and Goings

Preferred Hotels & Resorts has added three talented women to its leadership team; Michelle Woodley will oversee sales, marketing, and customer relations departments and...
Student online learning laptop

Hilton and Cengage Help Employees Earn a High School Diploma

Many hospitality workers are fortunate to receive higher education–however, a percentage of workers who never completed high school are often left without access to...
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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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