Employee Retention Means Benefits Done Right
“So much of employee retention is driven by effective leadership and company culture.” According to the common wisdom of today, this goes without saying. However,...
Five Ways Hotels and Hospitality Companies Are Supporting Veterans
Each year, brands and properties across the hospitality industry find ways to recognize and honor active military members, U.S. veterans, and their families. Here...
Besting Unconscious Bias
There are several well-known laws in the United States meant to prevent blatant discrimination and ensure equal treatment and consideration of individuals under the...
Three Tips for Training New Room Attendants
Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
NAF Celebrates More than 30 Years of Hospitality Education
Since 1982, students in high-need communities across the country have been offered unique educational experiences through NAF. NAF gives high school students access to...
John Fareed Puts Horwath HTL on the North American Map
Like many in the hospitality industry, John
Fareed was not the first member of his family to be bitten by the hospitality bug. The...
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Best Western Breaks Ground on GLō McCook Outside of Chicago
Phoenix—Best Western Hotels & Resorts broke ground on its latest GLō location in the Chicago suburb of McCook, Illinois. The hotel is owned by...
Social Media Hits and Misses
Social media connects our world, providing travelers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single...
Four Companies Innovating Hotel F&B in 2018
A multi-faceted industry, there are more opportunities in hospitality to innovate, disrupt, and generally shake things up than in other business arenas. Innovating is...
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