Professionals shaking hands - employee benefits

Employee Retention Means Benefits Done Right

“So much of employee retention is driven by effective leadership and company culture.” According to the common wisdom of today, this goes without saying. However,...
Westgate Military Weekend

Five Ways Hotels and Hospitality Companies Are Supporting Veterans

Each year, brands and properties across the hospitality industry find ways to recognize and honor active military members, U.S. veterans, and their families. Here...
Unconscious bias

Besting Unconscious Bias

There are several well-known laws in the United States meant to prevent blatant discrimination and ensure equal treatment and consideration of individuals under the...
Room Attendants

Three Tips for Training New Room Attendants

Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
National Academy Foundation - DC students visit Marriott International headquarters on November 27, 2017

NAF Celebrates More than 30 Years of Hospitality Education

Since 1982, students in high-need communities across the country have been offered unique educational experiences through NAF. NAF gives high school students access to...
John Fareed

John Fareed Puts Horwath HTL on the North 
American Map

Like many in the hospitality industry, John 
Fareed was not the first member of his family to be bitten by the hospitality bug. The...

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GLo McCook

Best Western Breaks Ground on GLō McCook Outside of Chicago

Phoenix—Best Western Hotels & Resorts broke ground on its latest GLō location in the Chicago suburb of McCook, Illinois. The hotel is owned by...
Social media

Social Media Hits and Misses

Social media connects our world, providing travelers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single...
Ripple Maker

Four Companies Innovating Hotel F&B in 2018

A multi-faceted industry, there are more opportunities in hospitality to innovate, disrupt, and generally shake things up than in other business arenas. Innovating is...

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