reopening

Nine Steps for Communicating a Hotel’s Reopening

By mid-March, more than 4,953 U.S. hotels and 16.2 percent of rooms had closed or been converted for other uses due to COVID-19, according...
woman cooking with computer

Launching Virtual Services in the Time of Self Isolation

As millions of people self-isolate during the COVID-19 crisis, they are searching for ways to connect with experiences and events from the safety of...
InterContinental Miami hosts high-profile events like the Super Bowl (Photo credit: InterContinental Miami)

Super Preparedness: What It Takes to Host High-Profile Events Like the Super Bowl

With its 653 guestrooms and suites, along with 35 meeting rooms and four ballrooms, hotels like Miami’s InterContinental are literally built to host large gatherings. However, as director of sales and...
man on phone

Five Ways Hotels Can Use Instagram Stories

Instagram Stories is a powerful tool for hospitality marketing. Hotels can use Instagram to create a buzz of engagement around their brand, location, and...
The Inn at Elon

University Fulfills Vision of Opening a Hotel on Campus

In January, The Inn at Elon in Elon, N.C., opened its doors to host its first guests. Managed by Charlestowne Hotels, the $31 million,...
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