A Model Reopening Plan
Alderbrook Resort & Spa General Manager Shaun Tucker says he never worked harder in his life—even while opening hotels in the past—than during the...
Hotels Require Guests to Wear Face Masks in Public Spaces
Several major hotel brands this week announced policies requiring face masks across public areas in hotels. On Tuesday, Hyatt announced that beginning on July...
Hilton Launches Program for Safe Meetings and Events
MCLEAN, Va. — To address safe group travel practices and evolve today’s event experience, Hilton today announced a global cleanliness and customer service program...
Roundup: Hotel Brands Enhance Hygiene Standards to Prepare for Guests’ Return
Hotel brands have responded to heightened public health concerns tied to the COVID-19 pandemic by working with the Centers for Disease Control and Prevention...
Hard Rock Launches SAFE + SOUND Standards With 262-Point Inspection by NSF International
HOLLYWOOD, Fla. — Hard Rock International is implementing a new health and safety plan for Hard Rock Hotels & Casinos, as locations begin to...
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A Lens on Loyalty: Program Membership, Contribution, Liability, and Costs Continue to Grow
Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions....
AAA: 79.9 Million Travelers to Head 50 Miles or More From Home Over Thanksgiving
WASHINGTON, D.C.—AAA projects 79.9 million travelers will head 50 miles or more from home over the Thanksgiving holiday travel period. For the first time,...
Aloft Tallahassee Downtown Completes Communal Space and Guestroom Renovation
TALLAHASSEE—Aloft Tallahassee Downtown announced that it has recently completed a multi-million-dollar renovation, refreshing the hotel’s communal spaces and 162 guestrooms. Located on North Monroe...
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