PTAC unit hotel room

How PTAC Problems Become Bad Reviews—and What To Do About It

The goal of any hotel owner is to keep guests happy. Owners have tried everything from fresh-baked cookies in the lobby to more freebies...
Hotel website accessibility standards

Four Proactive Measures To Meet Website Accessibility Standards

Carol C. Lumpkin and Stephanie N. Moot, partners at the Miami office of K&L Gates, advise businesses with websites to take the following steps...
Laundry, linens, towels in a hotel room

Six Considerations for Choosing Sustainable Hotel Towels and Linens

Hoteliers are increasingly looking to reduce the carbon footprint of their properties in many ways, from reducing energy usage to choosing sustainable suppliers. A...
Hotel online accessibility standards hotel online accessibility standards

Meeting Online Accessibility Standards

The tide of website accessibility lawsuits sweeping across the country shows no sign of receding. These lawsuits generally allege that a business’ website is...
Window film

How Window Film Can Help Hotels Become More Energy Efficient

With cold weather affecting much of the United States, maximizing heat efficiency is top-of-mind for hoteliers. Thankfully, the industry has access to products that...
Man pays with a credit card at the front desk of a hotel

Planning for a Future Beyond PCI: Risk-Based Security for Hotels

When you mention the “Payment Card Industry Data Security Standard (PCI DSS)” to people in the hospitality industry, you usually get one of three...
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Four Seasons Hotels and Resort - Fortune Best Companies to Work For

Five Hotel Companies Among Fortune’s 100 Best Companies to Work For

Five hotel companies made the recently released 21st annual Fortune 100 Best Companies to Work For list, which is based on surveyed employee ratings...
Linens

What Are Your True Variable Costs Per Occupied Room?

Knowing the average, actual costs incurred per occupied guestroom enables a manager to make more prudent pricing and marketing decisions and to monitor expenses....
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Hotel security

12 Ways To Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
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