phone - delivery

Choice Hotels Teams Up with Delivery.com

ROCKVILLE, Md.—Choice Hotels has launched a program with delivery.com, an on-demand marketplace with more than 12,000 businesses, to allow hotel guests to order delivery...
Guest on computer - big data

Creating and Managing a Single View of the Guest with Data

Not long ago, the only data that resorts collected were guest's names and emails. Today, the hospitality industry is much more interested in big...
Canopy by Hilton - pet friendly

Hotels Get Creative with Pet Accommodations

This month, several hotels rolled out new programs to accommodate guests’ furry friends. From special welcome gifts to canine in-room dining options, these newly...

Hyatt House Launches New Neighborhood Guides

CHICAGO—Hyatt House is bringing the neighborhood a little closer with a new program and offerings designed to help guests feel more like ‘residents’ so...

Hotel Concierges Take a Personal Approach

Whether it’s chartering a private helicopter to Niagara Falls, renting out a city’s hottest nightclub, or shipping puppies to Abu Dhabi, hotel concierges are...

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Dorothy Dowling

Three Career Tips From Dorothy Dowling

Dorothy Dowling, senior vice president and chief marketing officer of Best Western Hotels & Resorts, distilled some words of wisdom based on more than...
U.S. Hotel Results

U.S. Hotels Report Mostly Negative For Week Of July 21-27

HENDERSONVILLE, TN —The U.S. hotel industry reported negative year-over-year (YOY) results in the three key performance metrics during the week of 21-27 July 2019,...
Maison Dupuy

Sonnenblick-Eichner Arranges $46 MM Loan on New Orleans Hotel

Beverly Hills, CA - Sonnenblick-Eichner Company has arranged a $46 million of interim first mortgage financing for the Maison Dupuy, a five-story, 200-room, full-service,...

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