Marriott Rebrands Its Loyalty Program as Marriott Bonvoy
Marriott International today unveiled Marriott Bonvoy, the new loyalty brand replacing the company's current loyalty brands: Marriott Rewards, The Ritz-Carlton Rewards, and Starwood Preferred...
Keep It S-I-M-P-L-E
A guest forms an opinion of an establishment during the initial interaction with an associate. That first interaction is crucial, but so are the...
Marriott to Provide Netflix Access in Guestrooms
BETHESDA, Md.—Marriott Hotels and Netflix have announced a partnership to change the guestroom entertainment experience. Guests staying at select Marriott Hotels will be able...
2011 Innovators: Vivek Shaiva, Executive VP and CIO, La Quinta Inns & Suites
To get a step ahead of its competition, La Quinta Inns & Suites looked into the future and saw the solution in crisp, clear...
How PTAC Problems Become Bad Reviews—and What To Do About It
The goal of any hotel owner is to keep guests happy. Owners have tried everything from fresh-baked cookies in the lobby to more freebies...
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Chesapeake Hospitality Names Chris Green President and CEO
Greenbelt, Md. – Chesapeake Hospitality, a third-party hotel management company, announced today Chris Green, chief commercial officer, has been named president and CEO effective...
Terranea Resort Commits to AHLA’s 5-Star Promise
Rancho Palos Verdes, Calif. - Terranea, a Los Angeles oceanfront luxury resort, is continuing its commitment to ensuring the safety and security of its...
America’s 52nd My Place Hotel Opens in Overland Park
Overland Park, Kan. - My Place Hotels of America announced the opening of the brand’s newest location in Overland Park, marking America’s 52nd and Kansas...
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