Wellness, Fitness, and Technology: What Millennial Travelers Want Out of Their Hotel Stays
REDWOOD CITY, Calif.–New research by FutureBrand Speck, part of Interpublic Group, assessed what travelers between the ages of 22 and 37 (i.e., millennials) are...
Greeting Guests with Gifts
Greeting guests with a little something extra at check in is one of the easiest—and surest—ways to make them feel welcome and foster loyalty....
RLHC Launches New Guest Recognition Program
Spokane, Wash.—RLHC (Red Lion Hotels Corporation) has launched Hello Rewards, its new guest recognition and membership program.
“Hello Rewards entitles our members to more perks...
Virtual Reality: A New Hotel Amenity
From underwater adventures to first-person shooting games, hotel guests can now experience a range of virtual reality scenes at The Viceroy Group’s Hotel Zetta...
WorldHotels CEO Josh Lesnick on an Alternative to Soft Brands
Soft-branded properties are designed to appeal to consumer demand for a more unique lodging experience. With the growth of soft brands, independent luxury hotels...
Hotel Spa Revenues Remain Strong
BOSTON—While U.S. hotel guests are curbing their appetite for hotel restaurants and room service, they appear to be expressing a desire for pampering and...
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W Hotels Makes Music With Perfume Genius To Benefit Immigration Equality
NEW YORK – W Hotels Worldwide has announced the second phase of the brand's newest music initiative, W Records, with the addition of Matador...
NYU Jonathan M. Tisch Center of Hospitality Creates MS in Event Management
NEW YORK—Over the past two decades, the event industry has undergone a period of rapid growth. As the field has evolved, the need for...
The Evelyn Hotel Completes Guestroom and Public Space Renovation
NEW YORK—Officially relaunching on November 14, 2018, The Evelyn Hotel, part of Triumph Hotels, will emerge from an extensive multimillion-dollar renovation bringing a new...
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