Hotel front-desk face mask

J.D. Power Evaluates Guest Satisfaction Among Large Third-Party Management Companies

TROY, Mich.—Even in the age of digitally enabled contactless hotel bookings and hand-sanitized check-ins, a key element driving hotel guest satisfaction with third-party management...
Hotel Kabuki, a Joie de Vivre hotel

Hyatt Adds Joie de Vivre Hotels To Loyalty Program

On Tuesday, Hyatt added Joie de Vivre Hotels to its loyalty program, World of Hyatt. The continued program expansion follows the recent addition of...

First Plant Themed Pop-Up Hotel will Open in Chicago

Chicago - In a recent survey by Orbitz, 63 percent of millennial vacationers said the hotel amenity they'd most like to see is more...
Red Roof Promise Rewards

Red Roof Launches Price-Match Guarantee Program

Columbus, OH – Red Roof has enhanced its RediPromise program, which guarantees to its guests to find the lowest rates and best price by...
IHG Chocolate Milk Happy Hour

Happy Hour for Kids? Holiday Inn’s Brand Head Explains

For the second year, Holiday Inn is sponsoring a “happy hour” for its youngest guests. As described by Rebecca Indarte, brand head of Holiday...
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A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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