Revised Training Program Highlights Service Strategies for Travelers with Disabilities

Orlando, Fla. — Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements...
Business traveler uses multiple devices in a guestroom

Bandwidth Growth: Preparing for Guests’ Needs and Experiences

The hospitality industry has experienced a tough few years. The pandemic and inflation brought new challenges and guest demands and expenses, and the last...
Guest with an illness using her phone

When Illness Strikes Out-of-Town Guests

Even the most careful of vacation plans rarely take into consideration what to do in case of unexpected illness or injury. While serious accidents...
Photo credit: Carlos Perez López

Five Elements That Make Guests Feel at Home in Hotels

The days of matching décor and furniture in every hotel guestroom are fading away. More recently, guests expect their accommodations to act as a...
pet-friendly

Hyatt: Pet-Friendly Hotels Remain Important to Guests

CHICAGO—According to the 2021-2022 APPA National Pet Owners Survey, there are more pet owners than ever before and 25 million dog owners seeking out...
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Choice Hotels Publishes 2023 ESG Report

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. published its 2023 Environmental, Social, and Governance Report. The report details Choice's latest initiatives to drive sustainability across...
Mr & Mrs Smith

World of Hyatt Platform Adds More Than 700 Properties From Mr & Mrs Smith

CHICAGO—Hyatt Hotels Corporation announced that World of Hyatt is offering members access to earn and redeem at a collection of more than 700 boutique...
hotel construction

Lodging Econometrics: U.S. Hotel Construction Pipeline Shows Robust Growth

As seen in the Q1 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the first quarter, there...
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