InterContinental Chicago’s New Social Intelligence Tool

When he was appointed General Manager of the InterContinental Chicago Magnificent Mile nearly a year ago, Ronald Hoogerbrugge had already amassed 20 years of...

SkyTouch Grows Up

The SkyTouch Hotel OS started in 2003 as a web-based PMS platform that Choice Hotels developed for franchisees of its economy brands. By going...

Canopy by Hilton to Launch ‘Canopy by You’ Campaign

MCLEAN, Va.—Canopy by Hilton has announced its first digital collaboration, Canopy by You. A three-month digitally-based program, Canopy by You reinforces the brand's commitment...

Ask Anthony: Is Airbnb Hurting Hotels?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...
Hotel Fitness—Credit: Scott Campbell

Hotels Embrace Technology and Innovation in Fitness Programs

A recent study by Cornell Center for Hospitality Research found that even though 46 percent of U.S. travelers intend to hit the hotel fitness...

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Comings and Goings

This Week’s Comings and Goings

21c Museum Hotels has announced that Sarah Robbins, founding partner, will lead the brand, effective July 15, following President and CEO Craig Greenburg's decision...
Photo courtesy of The Galt House Hotel

Kentucky’s Galt House Hotel Completes West Tower Renovation

LOUISVILLE, Ky. — The Galt House Hotel recently unveiled the completion of its West Tower renovation project. Officially completed in March 2020, renovations to...
The Westin Cape Coral Resort at Marina Village in Cape Coral, Florida

The Westin Cape Coral Resort Expedites Renovation During COVID-19 Shutdown

As the COVID-19 pandemic forced hotels across the country to close or limit their operations, some properties furloughed staff and cut hours in response...

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