North America Sees Slight Improvement in New Bookings
The latest edition of Duetto’s Pulse Report, which assessed hotel metrics from July 27 to August 9, is showing a slight improvement in North...
Hotels Face Digital Risks as They Return to Business
Few industries have been hit as hard by the outbreak of COVID-19 as the hotel industry. According to STR, nearly seven out of 10...
Sarah Searls on Becoming Choice’s First Chief Customer Officer
Sarah Searls has spent the majority of her career working in analytics—first for America Online and Time Warner for nearly 10 years before moving...
Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels
Guest connectivity goes beyond network strength and the fastest WiFi connection. Technology is also allowing hotels to interact with guests on a more personal...
How AI Is Changing the Way Front Desk and Reservation Agents Work
According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
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Cobblestone Hotels Announces Signing of Property in Montevallo, Alabama
NEENAH, Wisconsin—Cobblestone Hotels announces its continued growth in the state of Alabama with the signing of the Cobblestone Hotel & Suites Main Street in...
White Lodging Hires New Chief Financial Officer, Chief Legal Officer
MERRILLVILLE, Indiana—White Lodging added to its investments and development executive team with the hirings of Noah Hoppe as executive vice president and chief financial...
This Week’s Comings & Goings
Marriott International announced that Leeny Oberg, Marriott’s chief financial officer and executive vice president, development, has decided to retire effective March 31, 2026. Read...
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