Embassy Row GM Steers Overhaul with Military Precision
“Can you hear me? There’s jackhammering over my office.” It is hardly your typical work environment, but Shawn Jervis, general manager of the Embassy...
Starwood’s New CIO Talks Tech Innovation
When Martha Poulter went to the University of Connecticut for computer science and engineering in the 1980s, there were very few women in the...
AH&LA Chair Jim Abrahamson Looks to Make a Lasting Impact
If there’s a hat in the lodging industry, Jim Abrahamson has probably worn it.
He’s filled hourly positions and general manager roles at individual...
The First Hilton Renaissance
Financially successful and expanding, in 1949 Hilton Hotels was a company on the rise in an industry still struggling from the bleak days of...
Preventing and Reacting to Child Trafficking
Human trafficking may seem like a distant problem—something that only happens abroad or in the movies—but traffickers have checked into hotels across the nation....